email won't load - "Error infinite browser redirects" message

Hi -

I just installed Avast Free Antivirus a couple days ago. I am running into the problem that the Avast Secure Browser will not allow me to open my Centurylink Webmail (Centurylink being my Internet provider).

The error message I get when trying access my webmail is, “Error: Infinite Browser Redirects.” It then suggests I reload the page. After refreshing, the suggestion given is to uncheck “Block third-party cookies” in the browser settings. I have unchecked Block 3rd party cookies. Under the Cookies, see all cookies and site data, I have added https://webmail.centurylink.net to the “Allow” list. These actions did not result in my being able to open the Centurylink Webmail page.

I AM able to access my Centurylink Webmail when using Chrome as my browser. I’m not sure what different setting there is between Chrome and Avast Secure browser that is causing the problem.

Thanks for any assistance you can share.

https://forum.avast.com/index.php?board=78.0