Engin, virus, and program will not update - Resolved

I posted earlier on someone’s thread but no one replied opening a new post. My Avast will not update unless I go to add/remove programs and then right click uninstall/change on the Avast program. I have had avast for a few years this just started about a month and up to 2 months ago. Please look at attachments. I have Windows 7 Ultimate 64 bit. If you need more info let me know. Please assist. Thanks.

I just ran a repair on it and checked to see if there were any updates on the add remove programs. It says it’s up to date but on my avast gui it says that it’s not upto date.

Have you rebooted after that repair ?

Also try this, from the avastUI, Settings, Updates, Proxy Settings. Set it to ‘Direct connection (no proxy)’ if you aren’t using a proxy to connect. This is normally set to Auto Detect and can on occasion cause problems if you have IE8.

I’ll try that when I get home from work and Ill post to let you know if it worked or not.

OK, let us know how you get on.

Ok, so I ran another repair and rebooted my computer that didn’t work. Then I changed the proxy setting to Direct connection and I was able to update it with no problems. That worked perfectly. Thanks everyone.

You’re welcome, thanks for the feedback.