moved from our support SupportSuite here, maybe others might be interrested too:
I have downloaded the software from the apple site. I am getting a
message that says the “Engine cannot Launch” and then a tab to
“Terminate”. I moved the application to the trash and reinstalled and
the same thing has happened. The version of Avast is 2.74 and I’m
using a Mac OS X version 10.5.
Please, open Terminal Utility, and issue this command:
/Applications/avast!.app/Contents/Resources/com.avast.MacAvast.MAD
Thanks a lot, dude! you’re the first from cca 20 users that complained about this flaw who gave us report. Now, we know what went wrong - the file 400.vps failed to install to your “~/Library/Application Support/com.avast.MacAvast” directory.
Please, copy the desired 400.vps file from: /Applications/avast!.app/Contents/Resources/400.vps to the ~/Library/Application Support/com.avast.MacAvast . After that, try to start Avast! and the application should start to work. Please, confirm.
I have also run into this problem after downloading from your site to my MacBook. Upon trying to run your software, I get the same “Engine cannot launch” message with the “Terminate” window. After reading this string, I followed the request for the entries into Terminal with the following results:
Last login: Mon Feb 18 17:36:37 on console
24-113-145-236:~ rongraham$ /Applications/avast!.app/Contents/Resources/com.avast.MacAvast.MAD
ERROR-013: No listening interface specified.
24-113-145-236:~ rongraham$ /Applications/avast!.app/Contents/Resources/com.avast.MacAvast.MAD -v -d ~/Library/Application\ Support/com.avast.MacAvast/ -t 3333
ERROR-012: Cannot locate 400.vps file in the specified data path.
24-113-145-236:~ rongraham$ telnet localhost 3333
Trying ::1…
telnet: connect to address ::1: Connection refused
Trying ::1…
telnet: connect to address ::1: Connection refused
Trying 127.0.0.1…
telnet: connect to address 127.0.0.1: Connection refused
telnet: Unable to connect to remote host
I began to try the fix listed in the next-to-last post, but am unable to find a directory called “avast” under the “Applications” directory, or ti find the 400.vps file at all on my hard drive. I had tried to install this software before, ran into the same problem and then sent the file to trash. I have not tried deleting and then reinstalling the software since this recent download.
Hi,
there is no directory called “avast” but “avast!.app”. Just try to type (in the terminal window) cd /Applications/avast and then press the tab key. The directory name should be inserted automatically.
Hi,
to pattersd:
the destination folder is located inside your home directory structure (this is the “~” sign), so the whole path looks like:
/Users/“your username here”/Library/Application Support/com.avast.MacAvast
The easy way to type the correct path is to type ~(or /Users/“your username here”)/Library/Application and then press the tab key. On the screen you will see something like that: /Application\ Support/
to summarize, the destination folder looks like (in the terminal window):
~/Library/Application\ Support/com.avast.MacAvast/
I was able to fix this problem by manually deleting the Avast! application and the com.avast.MacAvast folder and then reinstalling the application (reloading the licence file)