Help please. When I boot my system (Windows XP Home), I get 3 or 4 avast! spash screens. They all say: avast! will not be able to protect… (SMTP Protocol). Also, POP3 Protocol and NNTP Protocol. The screens also show “Error: 10022.” I am using IE6 with Outlook Express email.
Do (or did) you have any other AV installed on your system, if so what was it and how did you get rid of it ?
This could be conflict with another AV or program that also checks your email so avast may have disabled it to avoid conflict.
Try a repair of avast. Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow. You need to be on-line to do this.
Thanks for the quick respons. No, there are no other AV installed. I tried the repair, did not work.
Since that doesn’t work try, uninstall, reboot, install, reboot.
It would probably be best to download the latest version of avast and save it to your HDD, somewhere you can find it again. Use that when you reinstall.
Has avast previously been working OK ?
What version of avast are you using, 4.7.827 is the latest version ?
The 10022 would appear to be a windows error “An invalid argument was supplied” that seems somewhat strange, I’m not sure if or what arguments would be being used at start-up.
DavidR
That worked. Thanks very much for your help.
Glad to have been able to help, welcome to the forums.
I had the same problem. I was using Zone Alarm free edition and tried to use the new Comodo Personal Firewall 2.0 (www.comodo.com). After installation, my Avast begin to show these messages every boot. I uninstalled Comodo and everything is ok now.
Must be some uncompatibiliy between the two products.
I love your product, guys. Thank you very much.