Error 500 when trying to subscribe

Avast Free Antivirus / Premium Security
1

Error 500 when trying to subscribe.

Hi,
I downloaded the free version of Avast anti-virus and got an offer to subscribe.
When I tried to open the page error 500 appeared. As you can on the SC attached.

2

I forgot to attache the images.

3

Simply select the X in the upper right hand corner and close this window.
Only select something else if you intend to upgrade to a paid version.
The free version is installed.

4

@bob

Only select something else if you intend to upgrade to a paid version.

I think that’s exactly what he wants because

Error 500 when trying to subscribe.

I think the order of the 2 screenshots is reversed?

5

I want to upgrade from the free version to the paid one.

6

Open the Avast User Interface and do this:

https://d1ka0itfguscri.cloudfront.net/Lh/2022/12/18/19/56/c3lFq8Vvkv6/preview.jpg

7

after I pressed the button the same screen showed the same error message.

8

Have you restarted your computer since you installed Avast?
(restart not shut down and start up)

9

Of course, I did.

I tried from the Google Chrome browser with the same problem.

and thank you.

10

Got the same error

It shows “Sorry, we got a little stuck
A simple refresh should do the trick.
Error 500”

11

The problem is there is no way to get support. Not decided to subscribe since no one hlelps.