hello I got this message after the last automatic update my license, and I’m not protected
the software does not launch, please help me quickly, thanks
message of error :
https://dl.dropboxusercontent.com/u/16416669/error.jpg
Chris
That seems like the install got corrupt during an update:
You need to perform a clean install:
Note: It’s important you used the stub online installer from the one I linked… NOT the offline one.
Note: You need to be ONLINE during this install (online installer works in all cases whereas offline sometimes doesn’t)
1.Download your version of avast! and the avastclear tool:
Avast Free Antivirus
Avast Pro Antivirus
Avast Internet Security
Avast Premier
Download Avast Clear Tool
- Uninstall Avast by control panel [If you don’t have Avast in control Panel go to #3]
- Uninstall in safe mode using Avastclear. [Running Avastclear is normal mode will give a prompt to go into Safe Mode]
Check : Once uninstalled check in device manager>view>show hidden devices if there is anything related to avast with a yellow triangle… if so, uninstall it and reboot. - Install the version you downloaded.
- Reboot.
Free: If you have the Free version, register the product for free for a year from the avast! UI.
Paid: If you have a paid license, insert the license key/activation code after the reboot at stage 6.
If you have any questions, please don’t hesitate to ask. It’s better to ask than make a mistake and start over again with the process.
ok that’s good I could reinstall with my license number, thank you! ;D
Chris
You’re welcome.