Error: Cannot Connect

Avast Free Antivirus / Premium Security
1

Gah!

I have been using Avast Home free edition for YEARS without any problems until the last few days. It bagan when I got a torjan from where ever. So I did the whole routine of immunizing and updating Spybot S & D, and running a virus check with Avast. Spybot found the usual spyware, so I fixed the problems, and Avast found no viruses or other junk.

I also ran the uninstallation tool found on the Avast site, but still can’t connect.

This is the log entry I get:

05.12.2009 09:35:03 general: Started: 05.12.2009, 09:35:03
05.12.2009 09:35:03 system: Operating system: WindowsXP ver 5.1, build 2600, sp 3.0 [Service Pack 3]
05.12.2009 09:35:03 system: Memory: 15% load. Phys:2097151/2097151K free, Page:4194303/4194303K free, Virt:2071168/2097024K free
05.12.2009 09:35:03 system: Computer WinName: KELLYSPC
05.12.2009 09:35:03 system: Windows Net User: KELLYSPC\Administrator
05.12.2009 09:35:03 general: Old version: ffffffff (-1)
05.12.2009 09:35:03 system: Using temp: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp_av_inet.tm~a02776 (58641M free)
05.12.2009 09:35:03 internet: SYNCER: Type: use IE settings
05.12.2009 09:35:03 internet: SYNCER: Auth: another authentication, use WinInet
05.12.2009 09:35:03 general: Install check: Program folder does NOT exist in registry
05.12.2009 09:35:03 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 0
05.12.2009 09:35:07 general: progress thread start
05.12.2009 09:35:07 general: Destination: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp_av_inet.tm~a02776
05.12.2009 09:35:07 general: Starting download: http://www.avast.com/go.php?verb=get-avast-home&type=cnet&langid=eng
05.12.2009 09:35:08 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
05.12.2009 09:35:08 general: Download finished from server www.avast.com, result: 0x20000004, server response: 12029
05.12.2009 09:35:08 general: Stats www.avast.com, server response: 536870916

This is all greek to me, as I am not a hardcore computer dude. Could someone pleasse offer some help?

2

Can’t connect or you can’t install?
If you download the full installer from the site (not from CNET), will it work?
Which is your firewall?

3

Both >> i try to run the installer that I DL’d here at Avast, and I get the cannot connect error, and then it won’t install.

ps >> sorry for my craptastic spelling in my previous post, wow… :-X

4

I r S-M-R-T!!!

I tried the installation process again, and this time I clicked on proxy settings, and wouldn’t ya know it, Avast was trying to use IE to connect with, tsk tsk tsk…

I clicked Direct Connect, and badda bing, it installed.

Long live Avast, and down with stOOpid Internet Exploder…

:stuck_out_tongue:

5

You just don’t understand IE :wink:

Even when you use Windows Explorer it is using IE to display things as it is integral to the operating system.

Welcome fellow Canadian.

6

sorry for knockin EI, and howzitgoin eh?

:-*

7

I’ll be happy when Spring comes as I like warmer weather.

I bought a nice new Winter jacket yesterday that will keep me warm.