Hey i tried to upgrade but it doesn’t work and giving me this error
how to fix it ???
Avast Secure Browser
An error occurred while checking for updates: Update check failed to start (error code 1: 0X80004005 – system level).
Learn more
Version 126.0.25735.183 (Official Build) (64-bit)
Good day, I too have this issue An error occurred while checking for updates: Update check failed to start (error code 1: [0X80004005]-- system level).
Version 130.0.27176.93 (Official Build) (64-bit)
I still see no reply or answer to this issue. Can confirm downloading the latest update and even running it as an administrator does not resolve the issue and it may be best to delete / refund this product if no solution is being provided.
Hi,
I am very sorry to read that you’re facing the update issue. By downloading the latest update and running it, do you mean you uninstalled the Browser and then used the newly downloaded installer to install the browser again?
Could you please attach your diagnostic information? You can find it in the Settings menu → About Page → Diagnostic information.
Thank you
Sandu
I am really getting sick and tired of the popup telling me that Secure Browser cannot be updated. Then when trying to update manually you get " An error occurred while checking for updates: Update check failed to start (error code 1: [0X80004005]).".
So what is the point of continuing using Avast at all if they cannot fix this issue. Poor IT Support
Під час перевірки наявності оновлень сталася помилка: Не вдалося запустити перевірку наявності оновлень (код помилки: 1: [0X80004005]
Версія 130.0.27176.93 (Офіційне складання) (64-розрядна версія)
Вони радять видалити avastbrowser і встановити знову. Але тоді втрачаються усі закладки і паролі до сайтів. Якщо не виправлять проблему без втрати закладок і паролів, то видалю їх avastbrowser і усім буду радити не користуватись.
Hi,
Could you please provide the diagnostic information here?
You can find it by accessing secure://settings/diagnosticInfo.
Thank you.