The icon is blue and running in the task bar but when trying to lauch the program to get to the interface it gives a popup that says Unknown error. “avast! Splash Screen” cannot load configuration. You hit the ok button and you get another unknown error “avast! Simple User Interface” cannot load configuration.
If it’s Win9x, please make sure the install folder of avast doesn’t contain any non-Latin characters. The current version of managed avast has a bug that prevents it from working properly if the above conditions are met. This will be fixed in the upcoming program update.