Error Message From Avast When Activating

[system]

Greetings,

I had recently did a boot time scan. When coming back to my pc after it was done I restarted it. I then noticed my avast was not in protection mode as normal. So I right clicked on the icon in the tray and got this message: The AAVM subsystem detedted a RPC error.

So Am here now for info and help. Also here is the info from the log viewer. It also states the smae error occured after the boot time scan aswell. I slept between the two periods while it was scanning and all.

ERROR: App 2040 Initial error 0000A438
ERROR: App 1844 Initial error 0000A438

Any help would be apperciated!

Thanks,

-Misty

[system]

Hi Misty … welcome to the forums!

Try using the Search button at the top of each page. Search for RPC error and you should find much info about this.

[DavidR]

Hi BugBearMayhem, welcome to the forums.

I have copied a recent post which may help you:

@Technical

@marcthin

“Avast : the AAVM subsystem found a rpc fault”

Do you have any other antivirus installed in this machine?
RPC is Remote Procedure Call a Windows absolutely necessary service.
The majority of the times, one of the two solutions bellow could be taken:

1. Download the application called Control in my ‘signature’ bellow.
   Run it and follow the window. You have an option ‘Change avast! Database storage method’ (4th at the list) and choose XML method. Boot.

2. If does not help, Go to Control Panel > Add/Remove programs > avast antivirus > remove and choose the option ‘Repair’.

Can you post the results?

The control he talks about is RejZor’s avast! External Control program if you haven’t already got it, download it, there are many useful tools.

HTH David

[Lisandro]

Can you take a look here: http://forum.avast.com/index.php?board=2;action=display;threadid=6251

Will it help? :