Error streaming

Avast Secure Browser Avast Secure Browser for Windows
1

https://binge.com.au/?ef_id=EAIaIQobChMI7e63jPCV6wIVY9OWCh14rgs-EAAYASAAEgJGVPD_BwE:G:s&s_kwcid=AL!10921!3!435058471416!e!!g!!binge&offer-name=&pg=&extcamp=aa10133-sem-ggl-txt-awr-grc-var-bge&channel=sem&campaign=sembrand&gclid=EAIaIQobChMI7e63jPCV6wIVY9OWCh14rgs-EAAYASAAEgJGVPD_BwE

When I try to stream from binge, I get an error

Unknown Encrypted Error
Sorry, an unidentified encrypted error has caused playback to fail. Please check your browser and try again.

InvalidStateError: Failed to execute ‘update’ on ‘MediaKeySession’: Rejected with system code (72)

UDID:
671066fb-f37d-45d3-9343-d6f38a750276

2

Have you tried it in Chrome and Firefox? If so, any errors?

3

I don’t use Firefox.
No problems in Chrome

4

Since I don’t have access to the link, there’s no way for me to verify the problem.
You’ll probably need to wait for Avast on Monday.

5

Okay Thanks for that

Cheers

6

Hi Turnip,

please accept our apologize for the delayed reply. We are investigating the issue to see what went wrong and will update you once we know more.

Cheers
Pavel @ Avast

7

Thanks :slight_smile:

The last 2 days when I load the site in chrome warning flashes up for a couple of seconds,but still loads.

I have installed Firefox and have no problems loading web site.

8

Could you please also paste the diagnostic info here?

Open the browser > click the three dots menu at the right top > Help and About… > About … > Diagnostic Information. Copy the info to clipboard and paste it here please.

Cheers
Pavel @ Avast

9

Here goes

executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\pcrof\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v2004 (x64)
av_version=20.9.2437
urlscanner_version=1.5.0.231
host_prefix=
browser_version=86.0.6531.112 (Official Build (64-bit))
cgid=218
cid=2108
uid=9c510c7e32d54a5391bf1a28760de36f

Channel: stable
OS language: en-us
Browser language: en-US
Search Engine URL: https://www.google.com/search?client=avast&q={searchTerms}
Omaha version: 1.8.1065.0

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
kdhipfbocahipinepiahppeionfbahlg : Avast Video Downloader : 2.3.107
khoabckdcnciingnnklkfgdhnniefnod : Avast HTTPS Encryption : 19.6.4.136
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.675
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.2.0.182
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mfehgcgbbipciphmccgaenjidiccnmng : Cloud Print : 0.1
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.15
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 2.0.173
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 8620.824.0.0

Disabled extensions:
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.5.181
emhginjpijfggbofeediiojmdlmlkoik : Avast Passwords : 2.0.4569