Hi, new here, I have Avast Pro 4.7, and when I try to update via a Vpsupd.exe file I got a error telling that I must have a full version of Avast Running on my system
http://img167.imageshack.us/img167/4909/avasterrorpw7.jpg
I have 4.6 but instaled 4.7 ´cause it tells me that the update that Im trying to install wasn´t for that version (Incorrect Version)
What can I do?
Thanks for your time
Can you post a screenshot just of the error message?
CRTL+ALT+PrintScreen or CRTL+SHIFT+PrintScreen
will do it… I can’t read the error message.
Could the error come because you’ve downloaded the avast32 update file and not avast 4.7?
If you’re using the Pro version, why didn’t you update to 4.7 before?
Is there some reason why you would want to do a download and manual update of the VPS rather than use the incremental autoupdate function or an incremental VPS update from the avast icon, Updating, iAVS Update ?
What avast processes are running in Task Manager they begin with ash or asw ?
What is the icon on the right of the system tray with the little blob of red colour ?
Could it be the avast icon with a red circle (with a bar) over the top of the icon ?
If so avast isn’t running.
The reason that I use manual updates is that I haven an active connection on home, so I download updates on other machines (university, friends) and updates later, I try update just after starts my computer and I have a blue ball with an “a” as a taskbar icon
As Tech asks, what is the full text of the error or another screen shot otherwise we don’t have a clear idea of the error/problem, so we can’t give a precise solution.
Are you trying to run the Vpsupd.exe file from the CD or did you copy it to the computers hard disk before trying to run it ?
Since this computer isn’t on-line an avast repair (which may resolve the problem) isn’t available to you. So you may have to download the latest version and save that to CD to copy to your home system somewhere you can find it again. Uninstall avast, reboot and install the latest version and enter your registration key.
I´m running from the hard disk, copied from my removable disk device, I also try to unistall and install again, but it´s the same
Here is the text of the error:
This program updates VPS Database only for program version 4.7 or better,
please download and update program using full setup, then run this update again.
All I can think of now is what Tech said to start of with, did you download the correct one from this page http://www.avast.com/eng/update_avast_4_vps.html VpsUpd.exe, avast! version 4.7.
This program updates VPS Database only for program version 4.7 or better, please download and update program using full setup, then run this update again.
That is the only thing that seems to fit the error message, what does your about avast give as your program version ?