Hi Essexboy,hope you have some time to cast your eye over this problem that seem to show three trojans present but malwarebytes gives a clean bill of health to? Logs attached.
What three trojans does it report ? HAve you tried a repair of AVast ?
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:OTL
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\S-1-5-21-1172993237-3277812728-1010043199-1000\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
Hi essexboy, here is the log as requested.
What is Avast reporting ?
Have you tried a repair of Avast
Avast still the same, can’t repair and wont move to chest.
he means repair of avast, not repair of malware
contolpanel > ad / remove programs > avast > uninstall > option to repair, wait some minutes and reboot
posting just malware names tell us nothing.
what files where detected?
what location…full file path?
what type of scan did you do…any default settings changed?
a screen shot of the scan result always help…
Hi essexboy, after several repair attempts, still the same. Can’t repair and wont move to chest.
What file is it unable to remove to the chest ?
Download the latest version of TDSSKiller from here and save it to your Desktop.
[*]Doubleclick on TDSSKiller.exe to run the application
https://dl.dropbox.com/u/73555776/tdss%20start.JPG
[*]Then click on Change parameters.
https://dl.dropbox.com/u/73555776/tdss%20Change%20param.JPG
[*]Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.
[*]Click the Start Scan button.
[*]If a suspicious object is detected, the default action will be Skip, click on Continue.
https://dl.dropbox.com/u/73555776/tdss%20threat.JPG
[*]If malicious objects are found, they will show in the Scan results and offer three (3) options.
[*]Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
[*]Get the report by selecting Reports
https://dl.dropbox.com/u/73555776/tdss%20report.JPG
[*]Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
Please copy and paste its contents on your next reply.
Many thanks, as ever, essexboy, but after another Malwarebytes update and a full scan, it appears to have sorted itself out.
Could you post the last Malwarebytes log please
No problem.
They were all in system restore, how is the computer now ?
All seems to be fine, booting up at normal speed and performing normally. Nothing seems (so far!) lost or damaged.
If all is well tomorrow, let me know and I will tidy up
Hi essexboy, the laptop seems fine again and I didn’t actually go through the Kaspersky step as Malwarebytes seemed to have done the trick.
Again, many thanks for your instant, successful support.
Subject to no further problems 
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
:Commands [resethosts] [emptytemp] [Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.
http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.
Upgrading Java:
[] Go to this site and click Do I have Java
[] It will check your current version and then offer to update to the latest version
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.
Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe 