Hello, having a problem with my external hardrive, i used lockdirectory program but didnt realise it was a rogue program and now it has hidden most of my files in a folder called thumbs.ms and when i enter it i see a directory that i cant enter that is about 65bytes, but in-actuality it contains many gb for stuff, ive ran scans with eset, kaspersky, malwarebytes and avast and they found over 40 malware and pup, the only problem is that i cant remove the thumbs.ms folder it says access denied no matter what i try, also system volume folder cant be hidden or edited even if i’m admin, i keep getting access denied and something about autorun.inf so i know this is some kinda of access privileged malware
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Download and Run in ordered list: Malwarbytes, OTL, aswMBR (Windows 7 ONLY!!)
Attach the following log files in your next reply.
- OTL.txt
- Extras.txt
- aswMBR.txt
- Malwarebytes.txt