A user reported that avast is detecting a virus in our App. This has to be a false positive, the App works well on millions of devices. I tried reporting via the false positive form, but it appears to be broken.
Play Store link: https://play.google.com/store/apps/details?id=com.wetter.androidclient
Reported issue: Android.Cynos.GEN46903
Screenshot: https://imgur.com/a/oNyaKjE
Please let us know why this happens and if possible fix it. Thanks!
Hi, you can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
Hi Asyn,
I tried, but the form is broken:
Internal Server Error - Write
The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #4.85e22517.1653467071.1448d48b
Hi, as you’re a developer, read here…
→ https://support.avast.com/article/229/
→ https://support.avast.com/article/228/
Thank you for the links. I am not able to join the whitelisting program, since my APK is too big for the upload. I also can’t use the FTP server, because for that I need to join the whitelisting program … which again is blocked.
I saw another thread about a similar problem … here the response was “we fixed the error”. Would that be an option in our case, too?
Test the APK at VT (https://www.virustotal.com) and post the link to the result here.
Hi, can’t see any Avast detection… :-\
Same … that’s interesting, the user reported that this happens in Avast, maybe they got their apps confused?
This is the screenshot they sent along: https://imgur.com/a/oNyaKjE
No idea either, I’d suggest to ask the user if it still happens… 