False Positive MediaPortal

Viruses and worms
1

I’ve installed MediaPortal 1.0.0.0 RC1 several times during the last month but today Avast reports Sign of “Win32:Trojan-gen {Other}” several times during installation. Perhaps some Trojan definition got updated in Avast and it’s too sensitive? I’m pretty sure there’s no trojans in MediaPortal.

Here’s the installation file: http://sourceforge.net/project/downloading.php?groupname=mediaportal&filename=MediaPortal_Setup_1.0_RC1_Refesh.exe
Here’s other MediaPortal users talking about the issue: http://forum.team-mediaportal.com/mediaportal-tv-server-1-0-rc1-svn-builds-268/mediaportal-svn-snapshot-07-04-2008-12-31h-revision-19574-rar-41854-post280611/#post280611

Thanks

2

To know if a file is a false positive, please submit it to VirusTotal and let us know the result. If it is indeed a false positive, send it in a password protected zip to virus@avast.com. VirusTotal has a file size limit of 10Mb. Please, mention in the body of the message why you think it is a false positive and the password used. Thanks.

Maybe you need to disable Hide protected operating system files and enable View hidden files and folders to manage the file(s).

As a workaround, you can add these files to the Standard Shield provider (on-access scanning) exclusion list.
Left click the ‘a’ blue icon, click on the provider icon at left and then Customize. Go to Advanced tab and click on Add button…
You can use wildcards like * and ?. But be careful, you should ‘exclude’ that many files that let your system in danger.

3

Thanks this issue is now fixed. I didn’t send any file to Avast but I guess the Trojan definition got updated.