Hello,
Our commercial end user package tracking website has been flagged as Phishing - https://consumer.onsend.com
Not sure why, we don’t even collect any information - other than your preferred delivery date, and show the progress of tracked packages.
Threat: URL: Phishing
URL example:
https://consumer.onsend.com/confirmation/NL47313?sastoken=[BASE64 Encoded Token]
This is our main website here…
“consumer.onsend.com” is for end-user package tracking and confirmation.
The error was reported on Avast Security for Mac Version 15.2 (Free)
Reporting a possible Malicious sample File or Website - https://www.avast.com/report-malicious-file.php.
Hi,
Thanks.
We’ve done that (reporting a False Positive) a few hours ago and had no response as yet.
You should get a reply within 48 hours.
I gave you the wrong URL (just after 1am local), so I don’t know if it would be handled as a possible FP (but it could well be as it goes to the virus labs also).
This is what I should have given you first off.
Reporting a Possible False Positive File or Website - https://www.avast.com/false-positive-file-form.php.
You should get a response in a day or two.
Thank you,
We submitted a ‘false positive’ phishing report via the url https://www.avast.com/false-positive-file-form.php and got a reply within about 12 hours.
You’re welcome, a positive one I hope 