False Positive - The Rosetta Stone Student Management System

Viruses and worms
1

This is a 5 year old CD/program and it is being flagged as shown below:

Avast! and GData are the only ones flagging these programs. It is flagging 4 programs in the Student Management System Homeschool Edition. We use this to manage multiple kids’ progress.

This is a false alarm. What other information can I provide for you so we can fix this. I cannot run these programs when Avast is running.

Antivirus Version Last Update Result
AhnLab-V3 2008.9.25.0 2008.09.24 -
AntiVir 7.8.1.34 2008.09.24 -
Authentium 5.1.0.4 2008.09.24 -
Avast 4.8.1195.0 2008.09.24 Win32:Enteos
AVG 8.0.0.161 2008.09.24 -
BitDefender 7.2 2008.09.25 -
CAT-QuickHeal 9.50 2008.09.24 -
ClamAV 0.93.1 2008.09.25 -
DrWeb 4.44.0.09170 2008.09.25 -
eSafe 7.0.17.0 2008.09.24 -
eTrust-Vet 31.6.6105 2008.09.24 -
Ewido 4.0 2008.09.24 -
F-Prot 4.4.4.56 2008.09.25 -
F-Secure 8.0.14332.0 2008.09.25 -
Fortinet 3.113.0.0 2008.09.23 -
GData 19 2008.09.25 Win32:Enteos
Ikarus T3.1.1.34.0 2008.09.25 -
K7AntiVirus 7.10.470 2008.09.24 -
Kaspersky 7.0.0.125 2008.09.25 -
McAfee 5391 2008.09.24 -
Microsoft 1.3903 2008.09.25 -
NOD32 3469 2008.09.24 -
Norman 5.80.02 2008.09.24 -
Panda 9.0.0.4 2008.09.24 -
PCTools 4.4.2.0 2008.09.24 -
Prevx1 V2 2008.09.25 -
Rising 20.63.22.00 2008.09.24 -
Sophos 4.33.0 2008.09.25 -
Sunbelt 3.1.1668.1 2008.09.24 -
Symantec 10 2008.09.25 -
TheHacker 6.3.0.9.093 2008.09.25 -
TrendMicro 8.700.0.1004 2008.09.24 -
VBA32 3.12.8.6 2008.09.25 -
ViRobot 2008.9.24.1390 2008.09.24 -
VirusBuster 4.5.11.0 2008.09.24 -
Webwasher-Gateway 6.6.2 2008.09.24 -

2

An addendum: I’ve tried using “exceptions” and it still won’t let me run it. I reinstalled and it flagged it on the reinstall. These are 5-year-old CD-ROMs.

Please tell me how I can run these programs while still running Avast! I don’t want to switch AV programs, but we need to be able to run the Student Management System for our children’s education.

Thank you.

3

Send file in a password-protected zip folder to virus@avast.com with false positive in subject and the password mentioned in the email body.

4

thanks for reporting, it’s fixed internally already…