false positive

Avast Free Antivirus / Premium Security
1

hi, i’m a noob with avast but i think i have a false positive.

i bought a brand new laptop and the bluetooth module is being detected as a rootkit process. the program being detected is at:

C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe

win 7 home premium 64, avast free 7.0.1407, fully updated

I uploaded the program to virustotal and it comes out 0/43 clean

https://www.virustotal.com/file/bbfb0eea5464239f4a232063c656d3bb1243cc5de5ff871c91382fbb5b15e167/analysis/1331060792/

A full scan with malwarebytes also shows 0 malicious items.

how do you submit files to avast for analysis?

thanks

2
how do you submit files to avast for analysis?
has avast moved the file to chest ? right click the file in chest and upload to avast lab as False Positive...
i bought a brand new laptop and the bluetooth module is being detected as a rootkit process. the program being detected is at:
OBS: did your brand new comp come with a preinstalled AV ? you did remember to uninstall it before installing avast!
3

thanks for your reply.

i selected “do nothing” in the scan results window, so the suspect program is not in the chest. I did that because i thought that putting the program in the chest would break bluetooth.

can i email avast the program instead?

yes, i unistalled the AV that came originally (norton) and deactivated windows defender too.

thank you

4
can i email avast the program instead?
yes you can

put it in a password protected zip file and send to virus @ avast.com
Password: infected
mail subject: false positive

5

thanks Pondus