So this morning I get an email in my mail box thanking me for my upgrade to Premier. Come to find out my grandfather paid for the whole thing and managed to erase a good portion of my info from the system. To top this off, he used his paypal account.
I have been desperately trying to get a hold of someone in billing to fix this mess. I have already spoken with Digital River to refund the money back to my grandfather.
Originally I had 5 Pro licenses, now I have only a SINGLE Premier license. I just want everything put back please.
I have opened a ticket but still not received any response.
In the future, PLEASE challenge for a password before permitting access to billing information.
