FBI green dot moneypak virus

Can’t get rid of it.
Malwarebyte log:
2012/10/07 08:33:38 -0700 SKIP-PC (null) MESSAGE Executing scheduled scan: Full Scan | On Reboot | -remove | -reboot
2012/10/07 08:33:38 -0700 SKIP-PC (null) MESSAGE Scheduled scan executed successfully
2012/10/07 08:33:42 -0700 SKIP-PC (null) MESSAGE Executing scheduled update: Daily
2012/10/07 08:33:52 -0700 SKIP-PC Lin MESSAGE Scheduled update executed successfully: database updated from version v2012.10.06.01 to version v2012.10.07.03
2012/10/07 08:33:55 -0700 SKIP-PC Lin MESSAGE Starting protection
2012/10/07 08:33:55 -0700 SKIP-PC Lin MESSAGE Protection started successfully
2012/10/07 08:33:55 -0700 SKIP-PC Lin MESSAGE Starting IP protection
2012/10/07 08:33:55 -0700 SKIP-PC Lin ERROR IP protection failed: FwpmEngineOpen0 failed with error code 1753
2012/10/07 08:33:55 -0700 SKIP-PC Lin MESSAGE Starting database refresh
2012/10/07 08:33:58 -0700 SKIP-PC Lin MESSAGE Database refreshed successfully
2012/10/07 10:31:16 -0700 SKIP-PC (null) MESSAGE Executing scheduled scan: Full Scan | On Reboot | -remove | -reboot
2012/10/07 10:31:16 -0700 SKIP-PC (null) MESSAGE Scheduled scan executed successfully
2012/10/07 10:31:25 -0700 SKIP-PC Skip MESSAGE Starting protection
2012/10/07 10:31:25 -0700 SKIP-PC Skip MESSAGE Protection started successfully
2012/10/07 10:31:25 -0700 SKIP-PC Skip MESSAGE Starting IP protection
2012/10/07 10:31:26 -0700 SKIP-PC Skip ERROR IP protection failed: FwpmEngineOpen0 failed with error code 1753
2012/10/07 10:32:53 -0700 SKIP-PC (null) MESSAGE Executing scheduled scan: Full Scan | On Reboot | -remove | -reboot
2012/10/07 10:32:53 -0700 SKIP-PC (null) MESSAGE Scheduled scan executed successfully
2012/10/07 10:33:02 -0700 SKIP-PC Lin MESSAGE Starting protection
2012/10/07 10:33:02 -0700 SKIP-PC Lin MESSAGE Protection started successfully
2012/10/07 10:33:02 -0700 SKIP-PC Lin MESSAGE Starting IP protection
2012/10/07 10:33:02 -0700 SKIP-PC Lin ERROR IP protection failed: FwpmEngineOpen0 failed with error code 1753

@jkpost

Hello and Wellcome. I will help you with malware removal. :wink:

Please, read again and follow guide for running RogueKiller ( Delete & ShortcutsFix )
http://forum.avast.com/index.php?topic=53253.0

Attach here all RK reports.txt


Download ComboFix from here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully.
note: ComboFix must be downloaded to your Desktop.

Temporarily disable your AntiVirus program.
If you are unsure how to do this please read this or this Instruction.

How to disable avast:

[*]Right-click on the avast! icon in the lower right corner of the screen and choose Open Avast! User Interface.
[*]In the window that opens on the top right corner, click Settings.
[*]In a new window that opens, choose the option Troubleshooting, Uncheck Enable avast! self-defense, and click OK.

[*]Right-click on the avast! icon in the lower right corner of the screen and select avast! shield controls .
[*]In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.

Note: Do not forget to turn on this option after the cleaning.

[*] Click Start (or
http://amf.mycity.rs/pg/images/VistaStartButton.png
) then Run.

On Windows7 or Vista you may use Start Search field if Run is not available.
( or
http://fotkica.com/thumbs2/117539_tmb_191855275_Windows_Logo_key.gif

  • R combination on keyboard )

[*] In the line of text type in (Copy) the following:

[b]"%userprofile%\desktop\ComboFix.exe" /KillAll[/b]

[*] then click OK (or press Enter ).

ComboFix should run now. Click on I Agree!

ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
Note:Do not mouse-click Combofix’s window while it is running.
If you see a message like “Illegal operation attempted on a registry key that has been marked for deletion” just restart computer once more.

When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
Attach log reports ( ComboFix.txt) back to topic.

Thanks magna,
After finally getting into safe mode and running all of the procedures in the “Logs to assist in cleaning malware” post and attaching the 4 logs I rebooted and the FBI virus seems to be history. I will attach the last RKreport.txt file to the next post and run combofix anyway. If you could look the logs over and see if I missed anything, that would be great.
Thanks for the reply.

here is the last RKreport

Logs shows trases of ZeroAccess rootkit. Your masine where badly infected.

Yes, run Combofix. I still need to see Combofix log :slight_smile:

here is the combofix file.
Thanks again for your quick replies.

Ok, logs looks good. Any remain problems? How is your computer running now?

All seems fine.
Thank you!

Problem appears to be solved 8)

It is necessary to uninstall ComboFix :

[*] Click Start (or
http://amf.mycity.rs/pg/images/VistaStartButton.png
) then Run.

On Windows7 or Vista you may use Start Search field if Run is not available.

[*] In the line of text type in (Copy) the following:

ComboFix /Uninstall

Note that there is a space between " ComboFix " and " /Uninstall " .

[*] then click OK (or press Enter ).

Wait for the uninstall process is complete.


Please download OTC to your desktop.

Double-click OTC to run it. (Vista users, please right click on OTC and select “Run as an Administrator”)
Click on the CleanUp! button and follow the prompts.
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Done, Thanks again Magna.