I’ve had AVAST with the browser web rep (Firefox) activated for years on my old (now deceased ) Win XP laptop. Mostly no problems. But recently I’ve started using AVAST v8.0.1497 cleanly installed on a new Win 7 64bit Pro machine and the old web rep icon does not appear to be working.
I’d like this to work because I want to install Win XP on this PC either on a virtual machine or dual boot from another partition and this is the last version of AVAST I know functions perfectly with Win XP.
I’ll update AVAST on the Win 7 later but why would there be any reason for the old web rep not to work until then when the rest of this AVAST version is installed and happily doing its business apparently without issue?
Only thing I had to do was, as before, when Firefox introduced the Addon signing requirement, was change a Firefox config setting to allow the unsigned web rep addon. However this time when I added the icon to my toolbar it stubbornly remains greyed out.
Even more strange is that when I click on it I’m presented with the option to “Fill in your login data for your myavast.com account.” Name and Password with the option to Log in or As Anonymous User. Why and what for? I’m using AVAST, the addon was installed via AVAST own settings why do I have to sign in to get the web rep icon to function anyway?
Problem is that when I fill in the options, which I assume are my AVAST registered email address and Account Password nothing happens when I click on either button. If they were wrong then you’d expect a message to say so. The buttons ‘click’ but do nothing.
I’ve tried restarting Firefox after disabling the plugin, then re-enabling it also removing the plugin entirely then reinstalling it from AVAST > Settings. All seemed to go fine but the result is the same.
I remembered that in another thread here last December at the time of the Firefox Addon signings issue it was recommended to go to MyAvast.com and install the Firefox Web Rep addon as provided there.
https://forum.avast.com/index.php?topic=180519.msg1277173#msg1277173
Well I’ve gone looking for that again and I can’t find it. So if anyone can help with this or resolving this bizarre necessity to sign in for the web rep to work it would be appreciated.