Firewall disables itself

Avast Mobile Security Avast Mobile Security for Android
1

I use the Avast firewall to block specific apps from using data when I’m roaming. It’s great for stopping some applications (e.g. Facebook, Play Store) from consuming my roaming data quota, while allowing me to have data for other important apps (e.g. Email, browser).

However, I’ve found that if I go to airplane-mode and back, or if I manually disable data and re-enable it, the firewall is disabled. I get no message/alert, but applications which I had blocked are able to send/receive data again (and they tend to do a lot, since they’ve been blocked for quite a while).

I have to go into the Firewall settings and manually re-enable the firewall. Is there a way to have it automatically enable itself (or, better still, not become disabled just because data has been turned off)?

2

we will release update today or tomorrow which will fix such problems (new option in settings).

3

Very good news! Thanks for the reply.

4

Same problem here. Any news about the update? Here the problem is after a reboot.
You have to manually enable the firewall again.

5

did you try with newest version from market?

6

Using 2.0.2880
Still have to reenable firewall after every boot.

7

Could you please share which device you have, which ROM you are using and the kernel version? Thanks a lot.

8

usually those things occur if some 3rd party tools break the boot completion event chain. if we do not receive the boot completed event we can not apply the firewall rules. can you please check if you have any tools that could cause this installed?

9

Galaxy Note GT-N7000
Android 4.0.4
N7000XXLRK
Kernel:
3.0.15-1068447
se.infra@SEP-86 #3
SMP PREEMPT Thu Sep 6

Build
IMM76D.XXLRT

Don’t know if that answers your question.

10

Please also answer my question! Thanks!

11

Sorry but I can’t. Is there a tool to protocol my bootsequence?

12

hm you can, after booting, just create a support case from the feedback form within Anti-Theft and include the system log.

13

…and please refer to this thread so your support case doesn’t have to start all over again

14

Done that. Hope it helps. That aside I can enable the firewall by hand. It stays on til next boot. I can live with that.
Looks like I am the only one with that problem… So perhaps it is my problem.

15

for more information about your device you can use this app: https://play.google.com/store/apps/details?id=info.ondrejcermak.configurationreader

16

Side note: Thanks for the app suggestion. Useful.

17

Hi guys,
also on my samsung galaxy s plus (GT-I9001) with stock gingerbread 2.3.6 (rooted, baseband: I9001XXKPH, kernel version 2.6.35.7-perf, build: GINGERBREAD.AIKP4) avast firewall (version 121020-00) gets disabled sometime after reboot or randomly during normal usage,
I like “avast! mobile security” a lot but this makes the firewall quite unreliable unfortunately…can I help more in fixing this nasty problem?

follow up: during the weekend I realized that this problem with avast firewall began after the installation of juicedefender, then I decided to reinstall “avast! mobile security” and to uninstall juicedefender. Up to now the firewall did not turn off itself and worked reliably. I remember that when I was having problem with the firewall I got messages from avast related to the change of “roaming state” (or something like that) probably triggered by juicedefender which turns on/off the data connection when the display is off. I am guessing that problems I had with
avast firewall were due to this continous switching off and on of mobile data connection, hth

thank you,
Cristiano

18

thanks for the feedback. keep us posted.

19

Hi,
unfortunately today it happened again after bootstrap, this time I had “easy battery saver” app installed but with mobile data control disabled…
actually I have removed this “easy battery saver”. I will let you know if avast firewall will like to keep itself up or not,

follow up: today it happened once more but this time was during normal operation. Anyway before turning off the firewall I got a pop-up
message (from avast I suspect) saying something like “roaming state is changed…” as I reported in my initial post. Actually I had to switch to droidwall…

regards,
Cristiano

20

any news on this issue?

thank you
Cristiano