Firewall

IM IN MAJOR NEED OF HELP I HAVE NO FIRE WALL IT ACTS AS IF THE FILE DOES NOT EXSIST

What firewall are you talking about and what if any errors are you getting ?

What is your operating system ?

OS: Vista
Error says firewall not available
In the internet security program it offers a fire wall i have a message saying im not fully protected and it says firewall is not on when i click turn on it says fire wall not available

i assume ur using Avast! internet security v7.
it seems that the installation did not complete correctly.
1st, try a repair by going to avast uninstaller via control panel → programs and features (or add/remove programs) → avast

if that does not work, i suggest

  1. Download a fresh Avast! 7 package from http://www.avast.com/free-antivirus-download (to reduce chance of corrupted install)
  2. uninstalling Avast! the normal way with windows
  3. run Avast! uninstall utility http://www.avast.com/uninstall-utility (please do it in SAFE MODE!)
  4. run the uninstall utility, one for Avast! 7
  5. reboot and go into safe mode once more, second time for Avast! 6 (this is only required IF u installed Avast! 6 on ur system before)
  6. reboot again, this time to normal windows mode
  7. install the fresh package
  8. please report ur findings here =)

@ rws12
OK, prior to installing avast! Internet Security (AIS), that is what you mean (?) did you have a firewall other than the Vista one installed ?

If not try a repair of avast:

Vista, win7 - Control Panel, Programs & Features, uninstall a program, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow.

You may need to reboot after the repair.

What antivirus application did you have before installing AIS ?

i fixed the issue windows firewall was keeping the firewall from turning on :wink:

thats weird, because Avast internet security v7 firewall is compatible with windows firewall.
(note this is only true for Avast’s firewall. most security suite’s firewall are not as such)