CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\McAfee <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files\AVAST Software <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\AVAST Software <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files (x86)\Symantec <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files (x86)\McAfee <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\Symantec <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files (x86)\Common Files\Symantec Shared <====== ATTENTION URLSearchHook: HKCU - (No Name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - No File SearchScopes: HKCU - {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7ACGW_en Toolbar: HKLM - avast! Online Security - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File Toolbar: HKCU - No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File 2014-11-02 17:13 - 2014-05-26 19:19 - 00000000 ____D () C:\Users\Shana\AppData\Roaming\systweak 2014-10-27 12:10 - 2014-05-26 19:19 - 00020248 _____ () C:\windows\system32\roboot64.exe Task: {ACD67942-2ADB-4733-87DA-FAB37374494D} - System32\Tasks\ASP => C:\Program Files (x86)\RCP\systweakasp.exe EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.