No problems encountered with scanning D: drive, however C: drive scan gets stuck at “Stage 2: Examining file name image…” at 83%.
Have tried 3 times, including a reboot, with no change.
Have submitted logs using the tulogcollector tool
I am getting this extracting error. Can you please help?
Hello,
we are about to release a new version (approx. in a month) where this problem shall be fixed.
Please wait for the new version, try it again and if the problem persists, report it and we will take a look at it again.
Thank you.