Folder was infected and sent to Virus Chest, cannot retrieve by extracting. HELP

Yup, those are the names of my folders with more folders in them which contain more other documents.

Pondus gave you the link how to access chest and restore quarantined items. Study that and try to restore. Get back here when you’re done…

When I clicked on ‘Restore’ and open up the thumbdrive, the pop up displayed ‘Windows cannot find (name of folder)’…
For extract same thing applies. . .

Do you see folders or what? Have you tried to remove extension?

Where’s the extension?

At Virus Chest, the name of my folder is ‘foldername.scr’…
If the folder cannot be open, the files needless to say too :frowning:

Here

http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions#show-hide-file-name-extensions=windows-7

I still can’t retrieve the files back after unchecking the option ‘Hide extensions for known file types’ for the extension. . .

I think I do not know how to help you to restore your files from Avast quarantine. Please post your topic here and someone who knows Avast better will help you.