I used Avast to remove Trojan infecting a external hard drive. Successful but now all the folders containing files have disappeared. When I run avast I see it checking all the files, but I can’t access them. Any ideas? Thanks
well i had this problem a few times and the only thing that i tried was to add the name of the folder in the address bar along with the drive extension (ie; F:\ (Name of the folder)) and the files were there, but i’m not sure about a permanent fix to this
Thank you!
There they all were! So I just made new folders on my harddrive and moved them across! The missus will be pleased, all our photos and video!
thank you, my pleasure
it is possible that Essexboy have a fix for this …rogue killer may restore your shortcuts/folders
anyway i send him a PM so he will have a look when he arrive here later (late) today
Yep RogueKiller was designed with this in mind
[*] Download RogueKiller and save it on your desktop.
[*]Quit all programs
[*] Start RogueKiller.exe.
[*] Wait until Prescan has finished …
[*] Click on Scan
http://i1224.photobucket.com/albums/ee362/Essexboy3/RogueKiller/RGKRScan.png
[*]Wait for the end of the scan.
[*] The report has been created on the desktop.
[*] Click on the Delete button.
http://i1224.photobucket.com/albums/ee362/Essexboy3/RogueKiller/RGKRDelete.png
[*]The report has been created on the desktop.
[*]Next click on the ShortcutsFix
http://i1224.photobucket.com/albums/ee362/Essexboy3/RogueKiller/RGKRShortcutsFix.png
[*]The report has been created on the desktop.
Please post: All RKreport.txt text files located on your desktop.
THEN
Download OTL to your Desktop
[*]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
https://dl.dropbox.com/u/73555776/OTL_Main_Tutorial.gif
[*]Select All Users
[*]Under the Custom Scan box paste this in
netsvcs
%SYSTEMDRIVE%*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
qmgr.dll
/md5stop
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS /s
CREATERESTOREPOINT
[*]Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Post both logs
Thanks so much for all the info, I will give it a go.
Cheers