I don’t get it. Fresh install of xp sp3 is installed. After installing avast 5.0 free neither IE or firefox can get online. But tit can get on the internet because i am logged into it using logmein. UNinstall avast free 5.0 and i can get online again. Very odd and not to sure what to make of it, any help would be greatly appreciated.
XP sp3
Celeron 2.4ghz
512mb RAM
Adobe flash installed.
java not installed yet.
IE8 and Firefox 3.6.3
Logmein (if you google it) is a remote connection software, Log Me In. If DeathsDesign means “But it can get on the internet because i am logged into it using logmein.”
Then it may be that logmein isn’t using http on port 80 so the web shield isn’t monitoring that traffic, which to me would indicate the web shield may be being blocked or a clash with another security application.
@ DeathsDesign
What is your firewall ?
Does it allow avastSvc.exe internet access ?
If it does delete the entry for it and reconnect to the internet, this should force the firewall to ask permission again.
Obviously the above you can’t test if you have uninstalled avast. Rather than uninstall avast, if you have the problem, stop the Web Shield.
Have (or did) you another Anti-Virus installed in this system, if so what was it and how did you get rid of it ?
Say stopping the web shield works, what then? I want all functionality of the program.
About the other AV question. Again, this is a brand new fresh install of Windows XP and I updated it to sp3. Nothing else had been installed on it. Now, I’m using Avira free until I can find a resolution to this issue.
you’re right, this should in no case be considered a fix, even if that worked : …may be just worth trying for troubleshooting, and if it works without the web shield, then there’s an issue with the web shield on your system.