Full Virus Scan stuck at 0% after a while of scanning

Avast Free Antivirus / Premium Security
1

I know this has been asked multiple times but cant seem to find a solution so apologies.
The other day I installed the Free version of avast…although I think I activated a trial version of one of its features (not sure what one)

First time running the ‘Full Virus Scan’ this morning…and half an hour later its still showing 0%. I read somewhere that if its the first time using Avast scanning feature, the ‘very first scan’ stores all the files its scanning. So next time you scan your PC again, it scans the files quicker…I think? Or something like that

Just now I successfully ran a Quick Scan and it scanned 100%…albeit taking a while (just under an hour I think?).

PC Specs:

-Windows 10
-1.81 TB internal HD (although its currently 884GB full)

Many Thanks for reading, would love to get the full scan working so I can keep my PC safe as its probably the most important feature of any PC protection security software

2

it seems to be stucked on the anti-rootkit check, please try to disable the anti-rootkit in scan settings and try again.

3

I have had similar problems with the % scanned wheel taking 10-12 minutes to move off 0% and then taking 10 more minutes to complete the scan. Additionally, I am getting an error message after the scan completes…“Some files could not be scanned” and “The parameter is incorrect (87)”. I have no idea what that means. I have now set the scan parameters to only include All Harddisks and Auto Startup Programs. I"ll see if that works better. Not sure what benefit I’d gain by including System Drive to the scan parameters.

4

Hi, the only rootkit setting I see is here http://imgur.com/a/HMZs1

There is no disable, just ‘delete’.

I remember my McAfee Internet Security having this problem with rootkit. It was stuck on “scanning rootkit”. I think I just uninstalled and re-installed McAfee…but thats a different security system so…?

5

And when you select ‘delete’ it will not run when you do the full scan.
There are also many other options that would limit what get a rootkit check.

6

So I just ‘delete’ rootkit? Why? I thought its important, like McAfee scanned it

7

I didn’t say it wasn’t important. I simply answered your question pertaining to an
answer as to how to speed up the full scan.
(I personally don’t run scheduled scans. Not needed with modern AV’s IMHO)