Getting my credit back from AVAST

I just received an e-mail stating that I will get my credit card credited for $59.98

The e-mail was signed:

Sincerely,
Jelli Mae Samantha P.
online store
Customer Service
avast@digitalriver.com
Email ID: 28452369

  1. Never, ever put personal information on a web board. (name, address, email, credit/debit card number(s), etc.)
  2. Once you lodge a ticket it can take up to two or three weeks to get a reply.
  3. Where or from whom did you purchase your license. You can find this by looking at the confirmation email.
  4. We are users just like you. We do “not” work for nor are we paid by avast.

All this info is great for identity theft, and a great way for someone to go to where you live.If I was you I would take all this info off the public board.PDQ.

I didn’t see the exact information that was posted but if it was anywhere close to what is being said was posted then that info would have already been harvested if it was visible on the open forum for 3 hours :o

It is not polite to alter the original post except to remove personal information.
It would have been better to keep what was already there and add another reply.
As it is now the rest of the thread doesn’t make any sense.

Otherwise, glad your issue is getting resolved. 8)

@LynnMarie
When you post on a public forum or on social media, please remember that everything you post
is looked at by a lot of people and not all of them have your best interest at heart.
Personal information in the wrong hands can cause you lots of grief.
Keep that in mind anytime you post on one of these types of sites.

You also should not give out any one else’s information.