Grime Fighter is not working with me

Avast Cleanup
1

Hello, Avast Team, Admin,

This is the forth time i run Grime Fighter with useless results.

I go to Scan - Scan for performance issues , then after scanning it says “we found 1 issue” when i click on Optimize my pc then i click on Reboot to run.

After rebooting and after completing the JOB i return to windows.

I scan again immediately for the performance issue, “it give me again we found 1 issue” i reboot again , after doing the job i return again to windows and scan again and also it shows that i have 1 issue and need to reboot.

The questions is “what is the use from using grime fighter if it wont do the job” ?

  • PLEASE I WANT YOU TO REFUND MY MONEY BACK *
2

Submit a ticket: https://support.avast.com/Tickets/Submit

3

Already sent support ticket, but no reply

4

It might take a few days to get a reply.

5

Hello Mohammed40,

Could you specify what is the 1 issue that keeps appearing?

This can help us identify why it is happening, thanks

Davidek

6

http://i.imgur.com/jYsk4CK.png

Even when i reboot to run,

after i back to windows , i will see the same found 1 issue to fix :slight_smile:

i did this 4 times, but in vain always keeps telling me found 1 issue to fix.

7

3 days no reply via Email ?

8

4 days no reply ? anyone in-charge here, please refund my money

Ticket ID: #ZBC-196-25263

9

Hello Mohammed40,

I have sent your ticket request to our refund team for immediate action. It will be processed by Monday latest.

Our sincere apologies for this situation.

Davidek