hey, last Saturday my laptop started freezing up and not working. i emailed the manufacturers who told me the best thing to do would be a system reset, thus bringing my laptop back to factory settings and deleting all programs and documents etc. i didnt have much choice, so i backed up everything i could and did the reset.
now i dont have avast downloaded onto my laptop, but i still have an account and a licence. im a paying user, i had the 39.99 a year version, and i dont want to lose it. i have not lost my licence, but i dont know how to get the actual protection back.
any advice would be greatly appreciated. thanks
the manufacturers who told me the best thing to do would be a system reset,if that means any factory installed antivirus is also restored, this must be removed before installing avast
third party removal http://www.avast.com/faq.php?article=AVKB11#artTitle
then download and install avast … and insert your license
avast FAQ http://www.avast.com/faq.php
how to do videos http://www.avast.com/faq.php?q=video#searchForm
Just install avast again (after removing any av the manufacturer has installed) and provided with you license key.
http://www.ache.nl for removal tools/instructions
http://www.avast.com/resend-license-paid.php to have your key resend (if needed)
thanks guys, but where do you actually redownload it from? i cant find an option to download it without paying again.
first replier, did you edit your response? i feel like it was different the first time. maybe im just going mad ( or maybe its overtiredness from trying to fix this stupid laptop)
EDIT: oook i found it, sorry. thank you guys very much!
Hello and welcome to the Forum!
Download links: https://forum.avast.com/index.php?topic=151290.msg1099075#msg1099075
DJBone
first replier, did you edit your response?i did ..... it say so at bottom of reply ;)