have an issue with latest update 1001 (the first in a long time)

from C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log

from C:\Program Files\Alwil Software\Avast4\Setup\setup.log

Did you disable creating of short file names (8+3) by some tool?

Download this registry fix and run it to enable short file names again:
http://public.avast.com/~forejt/Enable8dot3Name.reg

Then start program update and restart afterwards.

I’ve setted long time ago ‘don’t create short names’ and avast! allways worked excellent, may be you change something in lastest build? I remember Norton’s solutions suffer from this.

Yes, editing the registry, but a long time ago (almost 3 years). So, why this tweak is giving problem just now ?

Maybe a new avast installation procedure… only the programmers would be able to say something.

Yep, like to ask a chef about his/her ingredients 8)

This registry “untweak” fix the problem. Thanks.

Still experiencing weird “Need to reboot” issues randomly, for example right after log on (sometimes), after trying to update while connection to internet is disabled, after doing a manual check for updates, etc… :cry:

Did you try the registry fix?
Can you post the contents of your setup log files as asked above to another user?

I will not apply the ‘fix’ by this time because it’s a serious drawback to OS efficiency.

This is a part of the setup.log (found in the setup directory), the whole log weights 242k:

08:53:58 min/gen Started: 04.05.2007, 08:53:58
08:53:58 min/gen Running setup_av_pro-3e9 (1001)
08:53:58 nrm/sys Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
08:53:58 vrb/sys Computer WinName: JOLLY-E896C5927
08:53:58 min/sys Windows Net User: SYSTEM
08:53:58 min/gen Cmdline: /refresh /noreboot /updatevps /verysilent /limitcpu
08:53:58 vrb/gen Operation set to INST_OP_UPDATE_INSTALL_PACKAGES
08:53:58 min/gen Old version: 3e9 (1001)
08:53:58 nrm/gen SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
08:53:58 nrm/int SYNCER: Type: use IE settings
08:53:58 nrm/int SYNCER: Auth: another authentication, use WinInet
08:53:58 vrb/pkg Part prg_av_pro-3e9 is installed
08:53:58 vrb/pkg Part vps-73802 is installed
08:53:58 vrb/pkg Part news-4b is installed
08:53:58 vrb/pkg Part setup_av_pro-3e9 is installed
08:53:58 vrb/pkg Part jrog-3 is installed
08:53:58 min/gen Old version: 3e9 (1001)
08:53:59 vrb/fil SetExistingFilesBitmap: 1024->150->150
08:53:59 min/gen GUID: 508da512-9a96-48e4-bd98-c4d4e91cb1fe
08:53:59 vrb/gen Entering:UpdateInstallPackages
08:53:59 min/pkg Load C:\Archivos de programa\Alwil Software\Avast4\Setup\prod-av_pro.vpu
08:53:59 vrb/pkg LatestPartInfo: jrog = jrog-3
08:53:59 vrb/pkg LatestPartInfo: news = news-4b
08:53:59 vrb/pkg LatestPartInfo: program = prg_av_pro-3e9
08:53:59 vrb/pkg LatestPartInfo: setup = setup_av_pro-3e9
08:53:59 vrb/pkg LatestPartInfo: vps = vps-73802
08:53:59 vrb/pkg ArePartsInstallable: 1
08:54:17 min/pkg vps: updated [073802]
08:54:17 vrb/fil Fix security on: C:\Archivos de programa\Alwil Software\Avast4*.*
08:54:18 vrb/fil Fix security on: C:\Archivos de programa\Alwil Software\Avast4\images*.*
08:54:18 vrb/fil Fix security on: C:\Archivos de programa\Alwil Software\Avast4\SPANISH*.*
08:54:18 vrb/fil Fix security on: C:\Archivos de programa\Alwil Software\Avast4\SPANISH\HELP*.*
08:54:18 vrb/fil Fix security on: C:\Archivos de programa\Alwil Software\Avast4\SPANISH\HtmlData*.*
08:54:18 nrm/pkg Transferred files: 0
08:54:18 nrm/pkg Transferred bytes: 0
08:54:18 nrm/pkg Transfer time: 0 ms
08:54:18 vrb/fil NeedReboot=false
08:54:18 vrb/sys Reboot set by filRenameOnReboot(C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt,)
08:54:18 vrb/fil MoveFileEx(“C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt”, NULL)
08:54:18 min/gen Return code: 0x20000000 [Something done]
08:54:18 min/gen Stopped: 04.05.2007, 08:54:18

08:54:20 min/gen Started: 04.05.2007, 08:54:20
08:54:20 min/gen Running setup_av_pro-3e9 (1001)
08:54:20 nrm/sys Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
08:54:20 vrb/sys Computer WinName: JOLLY-E896C5927
08:54:20 min/sys Windows Net User: SYSTEM
08:54:20 min/gen Cmdline: /stopstat /verysilent /noreboot
08:54:20 vrb/gen Operation set to INST_OP_[16]
08:54:20 min/gen Old version: 3e9 (1001)
08:54:20 nrm/gen SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
08:54:20 nrm/int SYNCER: Type: use IE settings
08:54:20 nrm/int SYNCER: Auth: another authentication, use WinInet
08:54:20 vrb/pkg Part prg_av_pro-3e9 is installed
08:54:20 vrb/pkg Part vps-73802 is installed
08:54:20 vrb/pkg Part news-4b is installed
08:54:20 vrb/pkg Part setup_av_pro-3e9 is installed
08:54:20 vrb/pkg Part jrog-3 is installed
08:54:20 min/gen Old version: 3e9 (1001)
08:54:20 nrm/pkg Transferred files: 0
08:54:20 nrm/pkg Transferred bytes: 0
08:54:20 nrm/pkg Transfer time: 0 ms
08:54:20 vrb/fil NeedReboot=false
08:54:20 vrb/sys Reboot set by filRenameOnReboot(C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt,)
08:54:20 vrb/fil MoveFileEx(“C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt”, NULL)
08:54:20 min/gen Return code: 0x20000001 [Nothing done]
08:54:20 min/gen Stopped: 04.05.2007, 08:54:20

08:58:15 min/gen Started: 04.05.2007, 08:58:15
08:58:15 min/gen Running setup_av_pro-3e9 (1001)
08:58:15 nrm/sys Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
08:58:15 vrb/sys Computer WinName: JOLLY-E896C5927
08:58:15 min/sys Windows Net User: SYSTEM
08:58:15 min/gen Cmdline: /stopstat /verysilent /noreboot
08:58:15 vrb/gen Operation set to INST_OP_[16]
08:58:15 min/gen Old version: 3e9 (1001)
08:58:15 nrm/gen SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
08:58:15 nrm/int SYNCER: Type: use IE settings
08:58:15 nrm/int SYNCER: Auth: another authentication, use WinInet
08:58:15 vrb/pkg Part prg_av_pro-3e9 is installed
08:58:15 vrb/pkg Part vps-73802 is installed
08:58:15 vrb/pkg Part news-4b is installed
08:58:15 vrb/pkg Part setup_av_pro-3e9 is installed
08:58:15 vrb/pkg Part jrog-3 is installed
08:58:15 min/gen Old version: 3e9 (1001)
08:58:15 nrm/pkg Transferred files: 0
08:58:15 nrm/pkg Transferred bytes: 0
08:58:15 nrm/pkg Transfer time: 0 ms
08:58:15 vrb/fil NeedReboot=false
08:58:15 vrb/sys Reboot set by filRenameOnReboot(C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt,)
08:58:15 vrb/fil MoveFileEx(“C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt”, NULL)
08:58:15 min/gen Return code: 0x20000001 [Nothing done]
08:58:15 min/gen Stopped: 04.05.2007, 08:58:15

14:28:12 min/gen Started: 04.05.2007, 14:28:12
14:28:12 min/gen Running setup_av_pro-3e9 (1001)
14:28:12 nrm/sys Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
14:28:12 vrb/sys Computer WinName: JOLLY-E896C5927
14:28:12 min/sys Windows Net User: SYSTEM
14:28:12 min/gen Cmdline: /stopstat /verysilent /noreboot
14:28:12 vrb/gen Operation set to INST_OP_[16]
14:28:12 min/gen Old version: 3e9 (1001)
14:28:12 nrm/gen SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
14:28:12 nrm/int SYNCER: Type: use IE settings
14:28:12 nrm/int SYNCER: Auth: another authentication, use WinInet
14:28:12 vrb/pkg Part prg_av_pro-3e9 is installed
14:28:12 vrb/pkg Part vps-73802 is installed
14:28:12 vrb/pkg Part news-4b is installed
14:28:12 vrb/pkg Part setup_av_pro-3e9 is installed
14:28:12 vrb/pkg Part jrog-3 is installed
14:28:12 min/gen Old version: 3e9 (1001)
14:28:12 nrm/pkg Transferred files: 0
14:28:12 nrm/pkg Transferred bytes: 0
14:28:12 nrm/pkg Transfer time: 0 ms
14:28:12 vrb/fil NeedReboot=false
14:28:12 vrb/sys Reboot set by filRenameOnReboot(C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt,)
14:28:12 vrb/fil MoveFileEx(“C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt”, NULL)
14:28:12 min/gen Return code: 0x20000001 [Nothing done]
14:28:12 min/gen Stopped: 04.05.2007, 14:28:12

I will not apply the 'fix' by this time because it's a serious drawback to OS efficiency.

Negative. In reality, it has zero impact on performance. Absolutely zero. :wink:

And this is the DATA\LOG\Setup.log edit:

04.05.2007 08:53:58.000 1178279638 general Started: 04.05.2007, 08:53:58
04.05.2007 08:53:58.000 1178279638 general Running setup_av_pro-3e9 (1001)
04.05.2007 08:53:58.000 1178279638 system Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
04.05.2007 08:53:58.000 1178279638 system Computer WinName: JOLLY-E896C5927
04.05.2007 08:53:58.000 1178279638 system Windows Net User: SYSTEM
04.05.2007 08:53:58.000 1178279638 general Cmdline: /refresh /noreboot /updatevps /verysilent /limitcpu
04.05.2007 08:53:58.000 1178279638 general Operation set to INST_OP_UPDATE_INSTALL_PACKAGES
04.05.2007 08:53:58.000 1178279638 general Old version: 3e9 (1001)
04.05.2007 08:53:58.000 1178279638 general SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
04.05.2007 08:53:58.000 1178279638 internet SYNCER: Type: use IE settings
04.05.2007 08:53:58.000 1178279638 internet SYNCER: Auth: another authentication, use WinInet
04.05.2007 08:53:58.000 1178279638 package Part prg_av_pro-3e9 is installed
04.05.2007 08:53:58.000 1178279638 package Part vps-73802 is installed
04.05.2007 08:53:58.000 1178279638 package Part news-4b is installed
04.05.2007 08:53:58.000 1178279638 package Part setup_av_pro-3e9 is installed
04.05.2007 08:53:58.000 1178279638 package Part jrog-3 is installed
04.05.2007 08:53:58.000 1178279638 general Old version: 3e9 (1001)
04.05.2007 08:53:59.000 1178279639 file SetExistingFilesBitmap: 1024->150->150
04.05.2007 08:53:59.000 1178279639 general GUID: 508da512-9a96-48e4-bd98-c4d4e91cb1fe
04.05.2007 08:53:59.000 1178279639 general Entering:UpdateInstallPackages
04.05.2007 08:53:59.000 1178279639 package Load C:\Archivos de programa\Alwil Software\Avast4\Setup\prod-av_pro.vpu
04.05.2007 08:53:59.000 1178279639 package LatestPartInfo: jrog = jrog-3
04.05.2007 08:53:59.000 1178279639 package LatestPartInfo: news = news-4b
04.05.2007 08:53:59.000 1178279639 package LatestPartInfo: program = prg_av_pro-3e9
04.05.2007 08:53:59.000 1178279639 package LatestPartInfo: setup = setup_av_pro-3e9
04.05.2007 08:53:59.000 1178279639 package LatestPartInfo: vps = vps-73802
04.05.2007 08:53:59.000 1178279639 package ArePartsInstallable: 1
04.05.2007 08:54:17.000 1178279657 package vps: updated [073802]
04.05.2007 08:54:17.000 1178279657 file Fix security on: C:\Archivos de programa\Alwil Software\Avast4*.*
04.05.2007 08:54:18.000 1178279658 file Fix security on: C:\Archivos de programa\Alwil Software\Avast4\images*.*
04.05.2007 08:54:18.000 1178279658 file Fix security on: C:\Archivos de programa\Alwil Software\Avast4\SPANISH*.*
04.05.2007 08:54:18.000 1178279658 file Fix security on: C:\Archivos de programa\Alwil Software\Avast4\SPANISH\HELP*.*
04.05.2007 08:54:18.000 1178279658 file Fix security on: C:\Archivos de programa\Alwil Software\Avast4\SPANISH\HtmlData*.*
04.05.2007 08:54:18.000 1178279658 package Transferred files: 0
04.05.2007 08:54:18.000 1178279658 package Transferred bytes: 0
04.05.2007 08:54:18.000 1178279658 package Transfer time: 0 ms
04.05.2007 08:54:18.000 1178279658 file NeedReboot=false
04.05.2007 08:54:18.000 1178279658 system Reboot set by filRenameOnReboot(C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt,)
04.05.2007 08:54:18.000 1178279658 file MoveFileEx(“C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt”, NULL)
04.05.2007 08:54:18.000 1178279658 general Return code: 0x20000000 [Something done]
04.05.2007 08:54:18.000 1178279658 general Stopped: 04.05.2007, 08:54:18

04.05.2007 08:54:20.000 1178279660 general Started: 04.05.2007, 08:54:20
04.05.2007 08:54:20.000 1178279660 general Running setup_av_pro-3e9 (1001)
04.05.2007 08:54:20.000 1178279660 system Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
04.05.2007 08:54:20.000 1178279660 system Computer WinName: JOLLY-E896C5927
04.05.2007 08:54:20.000 1178279660 system Windows Net User: SYSTEM
04.05.2007 08:54:20.000 1178279660 general Cmdline: /stopstat /verysilent /noreboot
04.05.2007 08:54:20.000 1178279660 general Operation set to INST_OP_[16]
04.05.2007 08:54:20.000 1178279660 general Old version: 3e9 (1001)
04.05.2007 08:54:20.000 1178279660 general SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
04.05.2007 08:54:20.000 1178279660 internet SYNCER: Type: use IE settings
04.05.2007 08:54:20.000 1178279660 internet SYNCER: Auth: another authentication, use WinInet
04.05.2007 08:54:20.000 1178279660 package Part prg_av_pro-3e9 is installed
04.05.2007 08:54:20.000 1178279660 package Part vps-73802 is installed
04.05.2007 08:54:20.000 1178279660 package Part news-4b is installed
04.05.2007 08:54:20.000 1178279660 package Part setup_av_pro-3e9 is installed
04.05.2007 08:54:20.000 1178279660 package Part jrog-3 is installed
04.05.2007 08:54:20.000 1178279660 general Old version: 3e9 (1001)
04.05.2007 08:54:20.000 1178279660 package Transferred files: 0
04.05.2007 08:54:20.000 1178279660 package Transferred bytes: 0
04.05.2007 08:54:20.000 1178279660 package Transfer time: 0 ms
04.05.2007 08:54:20.000 1178279660 file NeedReboot=false
04.05.2007 08:54:20.000 1178279660 system Reboot set by filRenameOnReboot(C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt,)
04.05.2007 08:54:20.000 1178279660 file MoveFileEx(“C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt”, NULL)
04.05.2007 08:54:20.000 1178279660 general Return code: 0x20000001 [Nothing done]
04.05.2007 08:54:20.000 1178279660 general Stopped: 04.05.2007, 08:54:20

04.05.2007 08:58:15.000 1178279895 general Started: 04.05.2007, 08:58:15
04.05.2007 08:58:15.000 1178279895 general Running setup_av_pro-3e9 (1001)
04.05.2007 08:58:15.000 1178279895 system Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
04.05.2007 08:58:15.000 1178279895 system Computer WinName: JOLLY-E896C5927
04.05.2007 08:58:15.000 1178279895 system Windows Net User: SYSTEM
04.05.2007 08:58:15.000 1178279895 general Cmdline: /stopstat /verysilent /noreboot
04.05.2007 08:58:15.000 1178279895 general Operation set to INST_OP_[16]
04.05.2007 08:58:15.000 1178279895 general Old version: 3e9 (1001)
04.05.2007 08:58:15.000 1178279895 general SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
04.05.2007 08:58:15.000 1178279895 internet SYNCER: Type: use IE settings
04.05.2007 08:58:15.000 1178279895 internet SYNCER: Auth: another authentication, use WinInet
04.05.2007 08:58:15.000 1178279895 package Part prg_av_pro-3e9 is installed
04.05.2007 08:58:15.000 1178279895 package Part vps-73802 is installed
04.05.2007 08:58:15.000 1178279895 package Part news-4b is installed
04.05.2007 08:58:15.000 1178279895 package Part setup_av_pro-3e9 is installed
04.05.2007 08:58:15.000 1178279895 package Part jrog-3 is installed
04.05.2007 08:58:15.000 1178279895 general Old version: 3e9 (1001)
04.05.2007 08:58:15.000 1178279895 package Transferred files: 0
04.05.2007 08:58:15.000 1178279895 package Transferred bytes: 0
04.05.2007 08:58:15.000 1178279895 package Transfer time: 0 ms
04.05.2007 08:58:15.000 1178279895 file NeedReboot=false
04.05.2007 08:58:15.000 1178279895 system Reboot set by filRenameOnReboot(C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt,)
04.05.2007 08:58:15.000 1178279895 file MoveFileEx(“C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt”, NULL)
04.05.2007 08:58:15.000 1178279895 general Return code: 0x20000001 [Nothing done]
04.05.2007 08:58:15.000 1178279895 general Stopped: 04.05.2007, 08:58:15

04.05.2007 14:28:12.000 1178299692 general Started: 04.05.2007, 14:28:12
04.05.2007 14:28:12.000 1178299692 general Running setup_av_pro-3e9 (1001)
04.05.2007 14:28:12.000 1178299692 system Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
04.05.2007 14:28:12.000 1178299692 system Computer WinName: JOLLY-E896C5927
04.05.2007 14:28:12.000 1178299692 system Windows Net User: SYSTEM
04.05.2007 14:28:12.000 1178299692 general Cmdline: /stopstat /verysilent /noreboot
04.05.2007 14:28:12.000 1178299692 general Operation set to INST_OP_[16]
04.05.2007 14:28:12.000 1178299692 general Old version: 3e9 (1001)
04.05.2007 14:28:12.000 1178299692 general SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
04.05.2007 14:28:12.000 1178299692 internet SYNCER: Type: use IE settings
04.05.2007 14:28:12.000 1178299692 internet SYNCER: Auth: another authentication, use WinInet
04.05.2007 14:28:12.000 1178299692 package Part prg_av_pro-3e9 is installed
04.05.2007 14:28:12.000 1178299692 package Part vps-73802 is installed
04.05.2007 14:28:12.000 1178299692 package Part news-4b is installed
04.05.2007 14:28:12.000 1178299692 package Part setup_av_pro-3e9 is installed
04.05.2007 14:28:12.000 1178299692 package Part jrog-3 is installed
04.05.2007 14:28:12.000 1178299692 general Old version: 3e9 (1001)
04.05.2007 14:28:12.000 1178299692 package Transferred files: 0
04.05.2007 14:28:12.000 1178299692 package Transferred bytes: 0
04.05.2007 14:28:12.000 1178299692 package Transfer time: 0 ms
04.05.2007 14:28:12.000 1178299692 file NeedReboot=false
04.05.2007 14:28:12.000 1178299692 system Reboot set by filRenameOnReboot(C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt,)
04.05.2007 14:28:12.000 1178299692 file MoveFileEx(“C:\Archivos de programa\Alwil Software\Avast4\Setup\reboot.txt”, NULL)
04.05.2007 14:28:12.000 1178299692 general Return code: 0x20000001 [Nothing done]
04.05.2007 14:28:12.000 1178299692 general Stopped: 04.05.2007, 14:28:12

You don’t have to post the logs, we understand what the problem is - but unfortunately (for you), the issue is not serious enough to roll out a new version (fixing this). As I said above, the registry setting gives no performance gain at all and disabling it is a viable solution.

I’ve asked him to do so, I was trying to understand the problem and after, trying to help. Sorry.

I don’t…

Dear vlk,

first of all, please to meet you :slight_smile: . We’ve been chating in this thread for a while but we didn’t introduce ourselves. I already met some cool people here but is the first time I chat directly with an avast! developer (I already readed a lot of your posts :))

I’m sorry but not angry to hear what you say, I know every product have it’s own cycle developers have to stick with, and while it -‘the product’- may be changed or transformed in any way it must stick to company policies, times and funds; this applies to cars, shoes, electronics, food, etc. etc. and of course to this great application avast! too, so I can understand you will not address this issue in the near future.

With what I cannot agree with you is that I have to turn off a feature that improves OS efficiency because a code glitch - yours glitch. And sorry to be contrary to you but 8.3 file names system vs. new NTFS file system is indeed slower, as it is the Last Time Stamp feature - but I have to leave it on to get the best of the hard disk defragmenter.

To my thinking, turning off a useful feature to solve a glitch is not the best way to go. Suppose your car starts to make lot of noice at 80km/h so then you go at a lower speed to not hear that noice while your car can go easily up to 220km/h.

Anyway, overall you have a good product and I congratulate you and the whole team for your excellent work, you really had achived a lot of excellence with this program.

I only would like to ask you if you can post which is the problem, at least in general lines. You know, I’m a lot of curious -with lot of things- and software application are not the exception!!

Best regards,
Martín

Just a suggestion!
Disable the tweak, install the update (with the tweak, many files are not correctly update) and reboot. After that, enable the tweak.
I’ve tested this procedure and it works ok, but for somehow i have to agree with Vlk. This tweak has no impact. In fact, many tweaks suggested over the net, doesn’t increase the performance as it should be. You can check some myths here http://mywebpages.comcast.net/SupportCD/XPMyths.html

I've asked him to do so, I was trying to understand the problem and after, trying to help. Sorry.

obrigado 8)

Hi moses
This tweak has no impact. <— really? You are killin’ my hero, I’ll take note about that :cry:
mywebpages.comcast.net/SupportCD/XPMyths.html <----- I already know that site it’s pretty good.
For this very moment, since last post I haven’t any incident… sorta I’m starting to feel at home again :slight_smile:
If things turn bad I will start troobleshoting. Tnx for your hand!

martosurf,

you know many of us fairly well as friends by now. We will not ask you to harm your system. I have “last accessed” turned off - by the way it does not hurt my defragmentation program (Diskeeper) or my backup imaging program (Acronis). If the avast folks asked me to turn it on again - at least for a while - to see if would overcome a problem I have experienced then I certainly trust the avast team enough to go along.

In your own best interests and to help the community may I not ask you to re-think your decision?

Regards,

Alan

COOL 8)