Can someone out there help me please. I had Norton on my fairly new computer and when it ran out I mistakenly downloaded Avast BEFORE uninstalling Norton. When I did finally uninstall Norton it messed up my securty system terribly. I cannot open several Windows functions (such as System Restore, Search, etc., etc., etc.) My Google doesn’t work properly, I cannot navigate around the internet, my EBay is messed up, my Windows Media Player is not functioning, and the list is endless. It is so frustrating and I have written directly to Avast for help but they are not replying, and I can get to Norton because I can’t get around the internet!!! I am sure hoping someone can help me. I am running Windows XP on a LAN and have downloaded Avast 4.7. Thanks
Good Norton removal instructions can be found in this thread:
http://forum.avast.com/index.php?topic=23089.0
I have removed Norton and installed avast on two computers this way. If you were using Norton’s firewall, you will need to replace that also.
Thank you, thank you, thank you!! I followed all the directions and my machine is working properly again. Can’t believe I did that to begin with!!! Will remember this lession.
Glad to hear all is well! I have found the avast forums a great place to learn, and prevent problems. Come back, use the “search” button to find the information you need, or just browse. And welcome!
Terry