Help! Can't Get Rid Of Virus Popups

I keep getting two popups constantly. One says “rootkid blocked avast file system shield has blocked a threat”. The other says “avast! Warning A Trojan Horse Was Found”. I think that’s what the second one says. The keep popping up constantly and I have no idea what is wrong. This is a work computer so it’s rarely on any sites that should be dangerous.

The other popup says “Trojan HOrse Blocked”

Hi and welcome,

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.

[*]Disable any script blocking protection
[*]Right-click and Run as Administrator dds to run the tool.
[*]When done, two DDS.txt’s will open.
[*]Save both reports to your desktop.

Please attach the contents of the following in your next reply:

DDS.txt

Attach.txt

http://i1224.photobucket.com/albums/ee380/jeffce74/aswmbr-1.jpg
Please download aswMBR to your desktop.

[*]Double click the aswMBR icon to run it.
[*]Click the Scan button to start scan.
[]If you are asked to update the Avast Virus database please allow it to do so.
[
]When it finishes, press the save log button, save the logfile to your desktop and attach its contents in your next reply.


http://i1224.photobucket.com/albums/ee380/jeffce74/aswmbrscan.jpg

Click the image to enlarge it

Here are the three attachments. Popups are still coming up.

Hi

ComboFix

Download Combofix from the link below, and save it to your desktop.
Link

Note: It is important that it is saved directly to your desktop
If you get a message saying “Illegal operation attempted on a registry key that has been marked for deletion”, please restart your computer.


IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here


Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.
When finished, it will produce a report for you.
[*]Please post the C:\ComboFix.txt for further review.


I cannot do anything on my computer now. I can open up my documents but can’t open anything from my documents. I can’t open internet. I can’t open email. I can’t open anything. Has this bug gotten bigger then you can help with?

relax Jeffce is a trained and certifed malware remover… they have lots of magic tools in there toolbox :wink:
he is in US timezone so not sure when he is back online

Sorry for any delay…I had classes yesterday and couldn’t get back.

Do you see something like this?

Illegal operation attempted on a registry key that has been marked for deletion
If that is the case please just reboot your system once or twice and that should clear it up. :slight_smile:

If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.

Attach the ComboFix log when you get it. :slight_smile: