Hi,
I keep getting constant pop ups from Avast: “Avast web shield has blocked a harmful webpage or file” .
I installed malwarebytes per the pinned instructions for malware on this forum. The domain on malwarebytes that’s being blocked is fff5ee.com; and it originates with the process c:\windows\sysWOW64\dllhost.exe
I have all the logs from the promgrams listed and will attach them to this email. I appreciate any help. Thanks
This should stop it
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
HKU\S-1-5-21-3158603362-596367275-44528805-1000\...\Run: [Best Buy pc app] => C:\Users\miro2mich\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Best Buy\Best Buy pc app.appref-ms HKU\S-1-5-21-3158603362-596367275-44528805-1000\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks! Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk GroupPolicy: Group Policy on Chrome detected <======= ATTENTION CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION CHR HKU\S-1-5-21-3158603362-596367275-44528805-1000\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION SearchScopes: HKLM -> DefaultScope {9BB47C17-9C68-4BB3-B188-DD9AF0FD2414} URL = SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-21-3158603362-596367275-44528805-1000 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-21-3158603362-596367275-44528805-1000 -> {{67A2568C-7A0A-4EED-AECC-B5405DE63B64}} URL = Toolbar: HKLM - No Name - !{26c9e18c-3717-4be1-a225-04e4471f5b6e} - No File Toolbar: HKLM - No Name - !{D4027C7F-154A-4066-A1AD-4243D8127440} - No File Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File Toolbar: HKLM-x32 - No Name - !{26c9e18c-3717-4be1-a225-04e4471f5b6e} - No File Toolbar: HKLM-x32 - No Name - !{D4027C7F-154A-4066-A1AD-4243D8127440} - No File FF Plugin-x32: @bestbuy.com/npBestBuyPcAppDetector,version=1.0 -> C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll (Best Buy) 2014-11-09 21:40 - 2014-11-10 08:10 - 00000000 ___HD () C:\ec31698 2014-11-08 20:41 - 2014-11-17 13:59 - 00000000 ____D () C:\ProgramData\Windows Genuine Advantage CustomCLSID: HKU\S-1-5-21-3158603362-596367275-44528805-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks? Task: {934C42B4-A0E0-4F94-B88C-BEB8E78037EC} - System32\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv => C:\windows\TEMP\{4E41128A-D125-4046-B126-AC4F564EB4AA}.exe Task: C:\windows\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job => C:\windows\TEMP\{4E41128A-D125-4046-B126-AC4F564EB4AA}.exe EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
Thanks for your quick reply. The FRST fix is still running, it’s been more than 30 min. Is this normal?
Thanks
That would suggest you have a lot of temporary files. Is there a fixlog on the desktop ? If so then stop FRST and post that log
Ok I will stop the program.Here is the fixlog.
If you could now run AdwCleaner and then let me know how the computer is running
I am not able to download adwcleaner, everytime I get the message ADWCleaner couldn’t be downloaded. what’s the problem?
Try download from here https://toolslib.net/downloads/viewdownload/1-adwcleaner/
Same thing. Can’t be downloaded. What happened is that I was able to download it the first time (after the FRST log) but then the program froze and my computer restarted. I deleted Adwcleaner and tried to dowmload it again but it is not downloading.
finally I was able to download it from google chrome and this is the log file. The popups stopped by the way. Thanks
How is the computer behaving otherwise, any problems
The computer is back to normal, no more popups. Thanks for your help
Subject to no further problems 
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
https://dl.dropboxusercontent.com/u/73555776/javara.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme 
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe 
I installed and ran all the mentioned programs. Thanks for the instructions!
My pleasure