HELP: Infected with URL: Mal in my svchost.exe and outlook.exe

Viruses and worms
1

Hi experts

I am having trouble in my laptop. Whenever opening outlook avast appearing with information that it has blocked url:mal for svchost.exe or outlook.exe

Could you please help me to clean/remove this malware. I have already tried different tools but after fixing it appears again.

Thank you in advance
Regards,
Vahe

2

Attach your basic diagnostic logs. (MBAM, FRST and aswMBR)
Instructions: https://forum.avast.com/index.php?topic=53253.0

3

Thanks for fast reply

Here they are attached.

Regards,
Vahe

4

OK, now you’ve to wait a bit…

5

aswmbr log is attached twice, Mbam log is missing.

6

Sorry for missing it

Here it is

Regards,
Vahe

7

Hello,

Whenever opening outlook avast appearing with information that it has blocked url:mal for svchost.exe or outlook.exe
Can you please post screenshot of that detections as I do not see any malware nor adware modifications.

Also, could you please post AdwCleaner logfile?

8

Hi magna86

Thank for feedback
Attached please find screenshot of detection.
The same happen with svchost.exe file.

Also I have attached log file from previous Adwcleaner. It was done by Malwarebytes Anti-Malware.

Regards,
Vahe

9

Hello,

AdwCleaner log shows crack tool, not a real malware. avast! detection are web based…
We can clean cache & cookies, browser and task cache, remove junk files and clean $Temp files and that may help but I see no real malware on board.

1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

EmptyTemp:

2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It’s important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

3. Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). No need to post that log.
Note: If the tool warned you about the outdated version please download and run the updated version.

If alearts still persistent, you may contact avast! support to seek the solution as your PC is not infected per se.
https://www.avast.com/support
To remove FRST, just delete the icon and delete C:\FRST folder.

10

Hi magna86

I have what is requested.
It doesn’t help but I appreciate for your help and support.
I will contact avast support

Thank you very much