I opened up a webpage yesterday that I thought was safe, now every time I open my browser, it says that there is a threat in my firefox system files. I have decided to run the suggestion at this URL: https://forum.avast.com/index.php?topic=53253.0
Is this where I post my logs for you to look at? I could really use the help, thanks so much.
-Molly
Hello,
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Scan with Farbar Recovery Scan Tool
Please download Farbar Recovery Scan Tool and save it to your desktop.
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
[*]Double-click to run it. When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
I have attached the Additional
I have attached the First
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/remove%20outdated.jpg
Uninstall some programs
We need to uninstall some unwanted/unneeded programs.
[*]Press the
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/WindowsKey.png
- R on your keyboard at the same time. Type appwiz.cpl and click OK.
[*]Search there for each entry mentioned below, right-click the entry and click Uninstall one at a time
The list of programs to uninstall:
[*]bestadblocker
[*]PriceMinus
[*]WSE_Astromenda
After completing uninstalls, please manually reboot your machine!
Note: If you get the message like: An error occurred while trying to uninstall, just press Yes.
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[B] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/B]
Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
[*]Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
[*]Press the Fix button just once and wait.
[*]If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
[*]When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
Scan with ZOEK
Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
[*]Right-click on
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
[]Wait patiently until the main console will appear, it may take a minute or two.
[]In the main box please paste in the following script:
createsrpoint;
autoclean;
emptyalltemp;
ipconfig /flushdns;b
[*]Make sure that Scan All Users option is checked.
[*]Push Run Script and wait patiently. The scan may take a couple of minutes.
[*]When the scan completes, a zoek-results logfile should open in notepad.
[*]If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Post its content into your next reply.
I have attached Fix Log.
I have attached Zoek results. Sorry for the wait, by the way, I had class to go to.
Good. How is your PC behaving now?
It seems fine! Avast doesn’t indicate a malicious URL when I open it, which was the original problem. It seems to be running as it was before! Is there anything else I have to do?
Also, am I able to uninstall the programs I needed to download when the process is finished?
Yes, we will delete them. Restart your PC and let me know if everything is fine after 10-20 minutes.
Everything seems fine! Thank you so much for the help. The files are still in my downloads folder, am I okay to delete all of those?
Yes, you can.
Post-cleanup procedures:
Download DelFix by Xplode and save it to your desktop.
[*]Run the tool by right click on the
http://www.imgdumper.nl/uploads6/51a5ce45267c1/51a5ce45263de-delfix.png
icon and Run as administrator option.
[*]Make sure that these ones are checked:
[]Remove disinfection tools
[]Purge system restore
[*]Reset system settings
[*]Push Run and wait until the tool completes his work.
All tools we used should be gone. Tool will create an report for you (C:[B]DelFix.txt)
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.