Help Needed: Avast can't exit Passive Mode

Hi all,

since the latest update (Avast Free Anti Virus) I have the following issue:

https://img2.picload.org/image/dgcdidlw/capture2.png

I have had Kaspersky installed years ago and switchted to Avast about 4years ago. Until now I have never had problems with Avast.
After the latest update Avast only runs in Passive Mode and I can’t activate normal mode.

Kaspersky is definitely uninstalled and I have also used a kaspersky removal tool and cleaned the registry. However, nothing helped.

Anyone can help me?

Cheers :slight_smile:

https://forum.avast.com/index.php?topic=209420.0
https://forum.avast.com/index.php?topic=209474.0

Bug known with the latest update.
Avast detects “Microsoft Security Esserntial” that does not exist on my OS!

Avast detects a ghost antivirus …
I suggest to the developer to change their method of detection of another antivirus based on a run process and no a detection of a system file or a parasitic registry key …

xus3,

before posting, please (re)search.
This is already known and handled in other threads.
There is no need to start a new one about something that is already handled/mentioned.
It will only pollute this webboard and take up time/resources from those who are trying to help here.

Note that this is nothing personal, just general and it applies to many others also.

Thanks for the Info and sorry guys :slight_smile:

xus3, don’t be sorry. I was called out by Eddy as well but I noticed he offered very little Help. This Passive Mode Issue has been escalated to a higher power so now we begin the waiting game for an update that hopefully contains the fix.
Rest assured, after major TS on my part this is a BUG that affects some WIN7 64 bit machines but not all. I did a complete scan with Avast yesterday with this issue and it found nothing so I,like you and others, await the update.

See also
https://forum.avast.com/index.php?topic=209420.0