Help - phone blocked I cant access

Avast Mobile Apps Avast Anti-Theft for Android
1

Hi
my child inserted wrong pass and now mny phone is blocked and wont unlock, Ive tried different pins and none worked, also I logged in from my computer to my avast account and I dont see the device to unlock from there,
what can I do ??

2

→ https://support.avast.com/article/127/ (Restore forgotten PIN)

3

I ve tried that but get a 403 error saying disallowed user agent, embedded user-agent are not allowed to access google accounts

4

Which version of AMS/AAT…?
Which version of Android…?

5

this is a samsung A5 2018, can´t even see the versions, the phone is blocked

6

Can you prove that you’re the legit owner…?