Help me remove malwares please. I can’t use my pc properly because of this pop-ups. My pc runs super slow now. Please see the attached files. Thank you in advance for helping me.
Hello
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
Scan with ZOEK
Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
[*]Right-click on
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
[]Wait patiently until the main console will appear, it may take a minute or two.
[]In the main box please paste in the following script:
createsrpoint;
autoclean;
emptyalltemp;
bitsadmin /reset /allusers;b
ipconfig /flushdns;b
[*]Make sure that Scan All Users option is checked.
[*]Push Run Script and wait patiently. The scan may take a couple of minutes.
[*]When the scan completes, a zoek-results logfile should open in notepad.
[*]If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Post its content into your next reply.
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Scan with Farbar Recovery Scan Tool
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
[*]Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
[*]Make sure that Addition option is checked.
[*]Press Scan button and wait.
[*]The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please include their content into your next reply.
here are the results…
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[B] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/B]
Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
[*]Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
[*]Press the Fix button just once and wait.
[*]If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
[*]When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
attached is the fixlog
How is the situation now?
Pop-ups continue to appear. Here is an example of one of those numerous pop-up messages.
URL: http://162.244.34.39/ads.php?sid=1809
Infection: URL:Mal
Process: C:\Windows\Explorer.EXE
URL: http://31.148.220.95/ads.php?sid=1809
Infection: URL:Mal
Process: C:\Windows\Explorer.EXE
I already tried the boot time scan last night but the result is still the same.
Chrome?
Yes. I’m using chrome.
Export your bookmarks
https://support.google.com/chrome/answer/96816?hl=en
Close all Chrome windows and tabs.
Go to the Start menu > Control Panel.
Click Programs and Features.
Double-click Google Chrome.
Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, select the “Also delete your browsing data” checkbox.
Click Start, copy in search [B]%LOCALAPPDATA%[/B] and remove folder Google
Download and install Chrome
https://www.google.com/intl/en/chrome/browser/desktop/
Okay, i’ll do that. I will keep you posted.
sorry for the late reply, i uninstalled my chrome and reinstalled in again, but still the pop-ups continue,
hello?
Wait a bit, help is on its way…
Hi klutz,
Sadly enough on July 3 Argus passed away. He will be missed here.
One of the other experts will continue to help you.
Greetz, Red.
Hi could you run a fresh FRST scan please and include a screenshot of the Avast popup