Help please

Avast Free Antivirus / Premium Security
1

I have tried MULTIPLE times to download and install Avast. It just want do it. Here is the error I get at the end of the download/install. I have Windows XP Home Edition

24.04.2005 09:41:15 file: Error direct moving file: C:\Program Files\Alwil Software\Avast4\images\background.bmp
24.04.2005 09:41:15 file: filRenameOnReboot:!bSuccess
24.04.2005 09:41:15 file: filRenameOnReboot:bOnReboot
24.04.2005 09:41:15 file: ERROR:Install file:C:\Program Files\Alwil Software\Avast4\images\background.bmp, code:0x00000003
24.04.2005 09:41:15 general: progress end - forced
24.04.2005 09:41:15 general: progress thread end

Can someone please tell me what I need to do to correct this. I am at this moment without virus protection due to McAfee interfering with my computer settings. I had to uninstall it and would really like to get the Avast set up
Thanks in advance

2

Ensure u have write access to the C:\Program Files\Alwil Software\ folder. Also try deleting the Alwil Software folder from your program files folder before installing avast. See if it helps.

3

Hi Kaybear52 and welcome on this forum! 8)
Don’t forget to use “avclear4” (Avast! tool) to uninstall Avast!
Be sure to do a clean install :wink:
There’s no need to tell you to close each running programs before Avast! install? 8)

4

Avast Uninstall Utility, find it here

5

Thanks guys ;D
That worked wonderfully!!
Now hopefully my computer will run like it should!

6

okay next question…does it take a long time to get your registration Key number??
It’s been about an hour now and I haven’t gotten one

7

No it should be almost immediate, but there can be occasional delays, ensure that you monitor emails if you have an anti-spam program.

If you have just installed it you should have 60 days unrestricted use, by using the Demo key. You don’t have to have a registration key straight away. Give it a little time, if you don’t receive it you may assume that a spam filter may have got it.

You can register again, if you use the same email address that you did previously, you should receive a copy of the original one. If you have another email address you could register again and use that and you will get a totally new registration key. Whatever you do watch out for spam filtering.