In April I had a virus see http://forum.avast.com/index.php?topic=97480.0 and since then things just have not been right on my computer. I have had several issues with AIS working properly. I have been running all kinds of scanners to find out what is wrong and have now had a few things show up. First of all I ran spybot to check for adware and it found 125 problems, see attached. While it was running it kept stopping and display an error message and when I clicked on it, it would continue. I clicked on fix all and it completely changed my desktop and so I did a system restore thinking that I would then just come to this forum for help with the 125 entries I put back but then when I reran Spybot it said everything was okay. No entries to be found. All of a sudden desktop.ini shows up all over and so I ran MCShield which found malware on my D drive, see attached. Actually desktop.ini showed up before I ran Spybot. Then yesterday a folder shows up on my desktop (which I did not create) called DVD Shrink with a bunch of files that I cannot open and an example of one is: Analysis results.0b128c36 4/12/2008 2:49 PM 0B128C36 File 10 KB. There is 138 such files and when I scan the files with Avast it does say: NO THREAT FOUND. At the same time this appeared on my desktop, esetsmartinstaller_enu.exe icon (which I probably ran back in April) also showed up but I didn’t place this on my desktop. Today I ran Outpost scanner and bifrost backdoor & bzub trojan are found. See attached. I have experienced the BSoD several times as well. See http://forum.avast.com/index.php?topic=101516.0 and http://forum.avast.com/index.php?PHPSESSID=vpq38e64tc6qqars3cv87rld87&topic=106530.0. I don’t know if any of these are related but things are not right on my computer!
I have AIS installed but unable to get the Firewall to work so instead I have Outpost. I run malwarebytes every other week or so and it shows nothing. So where do I go from here. Also one other incident happened. I was checking cwshredder merijn page when I noticed nginx appeared at the bottom of the page, not on the top as before (I can’t remember what the address of the page was)> It was late at night and I thought I would just go back the next morning as I just didn’t want to deal with it at that time but I haven’t found this again.
Of course I know :), here is malwarebytes. I ran adwcleaner but on reboot no log appeared. Where should I look for it? Also trying to redownload adwcleaner this time siteadvisor is red telling me its full of viruses etc, did the same for otl. Should I rerun adwcleaner and I did run otl anyway and will attach as soon as it is done.
Avast firewall doesn’t get past the found new network, at that point my browser can’t connect to the internet. While running aswmbr it crashed so I had to run in safe mode and the only thing I caught was bad_pool_header. Having a dinner party at the moment so won’t be back til later tonight and I’m thinking you’ll be sound asleep!
I can see no apparent malware, but I am wondering whether you were one of the unfortunate ones that had two network drivers, so we could look at that if you wish…
I will do that but its not that the Avast firewall doesn’t load, it does. What happens though is when I connect to the internet, it reports that it has found a new network, I then pick the default option, I can’t think off hand what it is maybe work anyway it is the middle option (recommended) and at that point my browser cannot connect to the internet, and I get the blank page up and of course I cannot do anything online. This is the same thing that happens when I try to run my browsers sandboxed so that I can’t use the browser protection feature either. It may work for a day and then my browser no longer allows me to surf the internet. So I then have to uninstall the plugin to be able to surf the internet. This is on all three browsers, Firefox, Explorer and Chrome.
So if uninstalling & reinstalling is still the answer I will go ahead and do this. But again it does install just doesn’t allow me to do anything.
Well now I am totally frustrated! I tried to uninstall avast using appremover from your link, it did uninstall Outpost, no problem but it did not uninstall Avast, tried 3 times. I then used aswclear to remove it. Fine, I then reinstalled AIS from your link, just before setup finished my computer crashed, I caught NO_MORE_IRP_STACK_LOCATIONS before it restarted. Actually I have seen that quite often when my computer crashes. So then I reinstall AIS with firewall and it absolutely will not allow me to do anything. See attached screenshots in order of trying to get this installed! So after it is installed and I connect to the net I get the first screenshot up, I click on work (medium setting default) and then the second screenshot comes up unable to connect (btw this is in all three of my browsers) and then I have to uninstall avast again and then the third screenshot comes up on reboot. Sometimes I have to run system restore to fix this but this time I just went to my network & sharing folder, clicked on JanicePC and it connected. Most times when this happens there is no JanicePc to click on so hence system restore. So what’s next.
ignore the above answer, dumb on my part, reread this and yes I have tried that option but it doesn’t fix anything. Why would both the firewall and the browser protection not work. Is something on my computer blocking both from functioning properley. I thought maybe it was Outpost at one time but I don’t have Outpost installed at this time.
I am not to sure to be Honest, I have tried to reproduce that error on my system by switching modes, and just generally messing with it and the only way I could do it was by setting IE to block