Help plz :'(

Hello
I would like a little assistance please, My supplier with Internet is AOL. When I install Avast and that I launch AOL, that blocks my accés with Internet. I would like to know how can I make to authorize AOL with by fire of avast. Thank you!

Ps : I am French and I too English does not include/understand. I am useful myself of a translator to translate correctly so that you include/understand me, therefore please answer me lisiblement without abbreviation. thank you very much :frowning:

What is your firewall?

Does it allow internet access for ashWebSv.exe (the Web Shield provider)?

All the programs are into normal, and I even to test by desactivant all the programs, therefore in avast “Protection off” and AOL say to me that there is one by fire which blocks me my accés: / . I have also Mc Afee Personnal + How by fire, with that I makes him accept the AOL program And Avast. On the level of McAfee there is no problem to connect me. I think that there is true a incompatibiliter Between Aol9.0 and Avast, but of aprés some source that goes with the Net surfers of finally short AOL I have really concern

Ps : Do you include/understand all well that I says or it is necessary that I make encors effort for the comprenhension French-English

ByeBye