Help! Really really weak situation.

Hi!

I’ve installed the app some time ago. At the time there was no emergency phone number. It was a couple of months ago. Recently I was trying to open it and… I cant remeber my PIN.

Is there any way to uninstall it or to get new PIN? Sadly I havent created profile on your page.

And so - without any clue what to do I’m asking for your help. And yes I’m an idiot :slight_smile:

My platform is android, without root.

You can uninstall it and install it again.

Hi,

what patrice said. If you uninstall Mobile Security AND Anti-Theft (if you installed it in the first place) then it shouldn’t ask for the PIN after reinstall.

Filip

I was trying to uninstall it but its not working. To be more precise - it worked with avast mobile but not with antytheft app…

Hi,

did you remove the Anti-Theft app from device administrators? It’s inside Security in you device Settings.

Filip