Hey everyone,
I’ve uninstalled avast cos my subscription was up. Have been trying to re=install it but it just says, after downloading, that ‘the application has failed to start because its side-by-side configuration is incorrect. please see the application event log for more detail’. There was a post on this already so I followed the advice but nothing worked. I attempted to do the following:
- Download the Visual C++ 2008 redistributable package from Microsoft at http://www.microsoft.com/downloads/details.aspx?FamilyID=9b2da534-3e03-4391-8a4d-074b9f2bc1bf&displaylang=en#Requirements
- Attempt to execute it. It should extract the files and install it.
- Now try to start Avast. If it doesn’t work and you get the side by side error, continue.
- Create a folder called “ms” (without the quotes) on your root directory of your hard drive ex. c:\ms
- Copy the file you downloaded into that directory
- Go to the command line with administrator privileges.
6a. If you don’t know how to do it, go to All Programs > Accessories. Find Command Prompt. Hover over it. Right click and click on “Run as administrator”. - Type the following and press enter: cd \ms
- Type the following and press enter: vcredist_x86.exe -x
- It will ask you for a directory to save extracted files. Type in c:\ms\extract and click OK.
- Files will be extracted. Close the command prompt window.
- Using file explorer go to c:\ms\extract
- Double click on vc_red.msi (if you have extensions hidden, execute the vc_red that has a type “Windows Installer Package”).
- Installer package will install.
- Delete c:\ms as you will no longer need it.
I got error 1935 after downloading the visual redistributable package from microsoft. I then tried to do the rest in the command directory. The command directory didn’t recognise the command pathways. HELP!!!
