Avast has found viruses (trojan and worms) but when I started pc (in safe mode) and run Avast, it does the memory and startup check, notifies me of the virus being found. When I try to move it to the chest, it reports the error “Virus chest server is not running. RPC Communication Failed”, then the pc shuts down. So I try again but attempt to delete file instead and just before it deletes, the pc shuts down again. I didn’t time it but the shut down doesn’t appear to happen after a set time. How do I repair my pc???
check your computer for malware with
MBAM http://filehippo.com/download_malwarebytes_anti_malware/
update and run quick scan, click the button “remove selected” to quarantine anything found and restart
SAS http://filehippo.com/download_superantispyware/
Are cookies really spyware and are they dangerous?
http://www.superantispyware.com/supportfaqdisplay.html?faq=26
come back and tell us if it worked and post your scan logs here
Try a boot time scan with avast! Right click the scanner screen, select ‘schedule a boot time scan’ and reboot when requested. (Or open the tab at the top left of the scanner screen and select the boot time option from there.)