Hello, was hoping for a little help with a small issue. I recently purchased a new laptop (Dell XPS-15). I deleted avast from my old one. Removed that device from my account. Installed Avast on my new laptop. It is activated. But it will not stay active for longer than a minute. Then it will disconnect and say " Something has gone wrong, we can not protect you. Please restart Avast". Then I restart it and a minute later it starts over. Any help would be greatly appreciated. Thanks in advance!
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
If Repair doesn’t fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
There was a bug regarding Dell, you could try the latest beta: https://forum.avast.com/index.php?board=15