help with email and internet

system · March 12, 2005, 7:45pm

I loaded avast home edition and now my email doesn’t work and I also can not go to any web sites. can anyone help me?
thanks

DavidR · March 12, 2005, 8:04pm

What OS?
What browser and email client?
What firewall?

Ensure your firewall allows access to ashWebSv.exe, ashMaiSv.exea nd ashUpdSv.exe.

system · March 12, 2005, 8:24pm

i am using outlookexpress and windows xp i don’t believe i am using a fire wall and if i am i don’t know where it is, i am on dial up.

DavidR · March 12, 2005, 8:34pm

now my email doesn't work and I also can not go to any web sites

Are you getting any warnings or error messages, if so what?

Check your proxy settings, try direct connection no proxy (even though you are on dial-up, different connection).

Very advisable (in todays climate) to have a firewall, Zone Alarm www.zonelabs.com is reasonably user friendly for first firewall.

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